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Viewing 15 posts - 1 through 15 (of 72 total)
  • in reply to: Slider issues #306117
    mikefrisbee
    Member
    Post count: 76

    I’m having the same issue on our site.

    If you visit https://www.mrsfrisbeesallnaturals.co.uk, the slides look fine on a large screen, but bad on a laptop. In fact, the image of Santa is completely cut off on a phone and all you see is the background and text.

    It sounds like the only answer is to change from Swift Slider to Revolution Slider. I have the plugin but haven’t mastered it yet.

    in reply to: Hero Heading Background Image not sharp #305256
    mikefrisbee
    Member
    Post count: 76

    That’s strange – when I go back to the page, the code has disappeared! However, the image still appears when you view the page. See attachments. Why – and how – has that happened? I’ve seen it on other pages as well.

    What is the best (default) way to add an image across the top of the page? Is it purely by using the Swift Page Builder / Add Element / Image? If so, what size should it be?

    Even when I tried one that was 4000 px long, the proportions were stretched, which made the embedded text (within the image itself, using Photoshop) look out of focus.

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    in reply to: Hero Heading Background Image not sharp #305011
    mikefrisbee
    Member
    Post count: 76
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    in reply to: Accordion backend problems #280417
    mikefrisbee
    Member
    Post count: 76
    This reply has been marked as private.
    in reply to: Swift Slider stops after two slides #269425
    mikefrisbee
    Member
    Post count: 76

    Thanks!

    It’s working now. 🙂

    in reply to: Swift Slider stops after two slides #269367
    mikefrisbee
    Member
    Post count: 76

    Thanks.

    I’m running 2.2.52. When I check for updates, nothing happens. I’ve also searched for the plug in.

    How do I get the update?

    in reply to: Notice: add_utility_page is deprecated #269074
    mikefrisbee
    Member
    Post count: 76

    Thanks – got it sorted now. I was looking at the WP-config.php file for our .co.uk site and not the .com site (it can be confusing at times!).

    Changed WP_DEBUG from true to false and the message has gone now.

    in reply to: Swift Slider stops after two slides #269069
    mikefrisbee
    Member
    Post count: 76

    Rui,

    Any update on this? I’ve sent you admin access.

    in reply to: Notice: add_utility_page is deprecated #269066
    mikefrisbee
    Member
    Post count: 76

    Rui,

    WP_DEBUG was set to False and there doesn’t seem to be a ‘display_errors’ line in the WP-config.php file.

    in reply to: Swift Slider stops after two slides #268836
    mikefrisbee
    Member
    Post count: 76
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    in reply to: Swift Slider stops after two slides #268802
    mikefrisbee
    Member
    Post count: 76

    Also tried it on my phone and iPad – same issue.

    In fact, there’s no caption on the second image on the phone.

    To clarify, the slides are there – you can move to them if you click the arrow – but they do not change automatically after the second image.

    in reply to: Swift Slider stops after two slides #268799
    mikefrisbee
    Member
    Post count: 76

    That’s strange.

    I’ve removed all website data on the Safari browser and done similar on Chrome. Even tried it on Firefox, which I only use for testing, and it still stops after the second slide.

    I’ll try it again in the morning.

    in reply to: Updating child theme #267725
    mikefrisbee
    Member
    Post count: 76

    Rui,

    There was a problem (specifically, the homepage) when I posted my last comment but next morning it seemed fine. Having said that, the same thing happened the other day – fine one minute, then the problem came back.

    Take it that the problem is resolved but I’ll post again if the same issue returns.

    in reply to: Updating child theme #267559
    mikefrisbee
    Member
    Post count: 76
    This reply has been marked as private.
    in reply to: Updating child theme #267304
    mikefrisbee
    Member
    Post count: 76

    I’ve managed to delete the parent theme and replace it with the updated version of Atelier. I’ve also activated the child theme.

    The homepage now looks like the attached image homepage02.jpg, yet when I view the homepage by clicking Customise on the child theme itself, it appears as it should be – see other attached image, homepage01.jpg

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Viewing 15 posts - 1 through 15 (of 72 total)