New Landing How can we help? Atelier Swift Slider stops after two slides

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Atelier
  • #268775
    mikefrisbee
    Member
    Post count: 76

    I changed a couple of slides this afternoon and now I have problems.

    The captions only appeared on the first slide and then it stuck on the second slide. I’ve sorted out the captions with the piece of CSS code, as explained in another topic, but the slides are still sticking on the second slide.

    #268782
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I can see the other captions changing in the other slides.
    http://d.pr/i/cbNQ

    Can you try to clear the browser cache?

    -Rui

    #268799
    mikefrisbee
    Member
    Post count: 76

    That’s strange.

    I’ve removed all website data on the Safari browser and done similar on Chrome. Even tried it on Firefox, which I only use for testing, and it still stops after the second slide.

    I’ll try it again in the morning.

    #268802
    mikefrisbee
    Member
    Post count: 76

    Also tried it on my phone and iPad – same issue.

    In fact, there’s no caption on the second image on the phone.

    To clarify, the slides are there – you can move to them if you click the arrow – but they do not change automatically after the second image.

    #268829
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I can replicate it. Can you provide me some admin credentials to have a look at your site?
    Use the private reply.

    -Rui

    #268836
    mikefrisbee
    Member
    Post count: 76
    This reply has been marked as private.
    #269069
    mikefrisbee
    Member
    Post count: 76

    Rui,

    Any update on this? I’ve sent you admin access.

    #269071
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    We have another similar situation that I already send to the development team because it seems the same issue.

    Will also forward this topic to the team.
    Thanks

    -Rui

    #269170
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    We are able to replicate this locally, we’re investigating and will provide a fix asap.

    – Ed

    #269190
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Fix has been pushed to Swift Framework plugin, please update.

    – Ed

    #269367
    mikefrisbee
    Member
    Post count: 76

    Thanks.

    I’m running 2.2.52. When I check for updates, nothing happens. I’ve also searched for the plug in.

    How do I get the update?

    #269373
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please try again in an hour or so – we just corrected the update.

    – Ed

    #269425
    mikefrisbee
    Member
    Post count: 76

    Thanks!

    It’s working now. 🙂

    #269429
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad it’s sorted.
    -Rui

Viewing 14 posts - 1 through 14 (of 14 total)

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