[Melanie – SUPPORT]

Thanks for understanding 🙂 Cheers!

[Melanie – SUPPORT]

Hi Nathan!

Glad to hear that you found a way around this strange incident! Thanks for letting us know!

All the best

[Melanie – SUPPORT]

Hi there,

we did not test that and I hope you understand that we cannot test every third party plugin, especially if it’s paid 🙁
But feel free to try it and let us know any errors that might occur. You can also contact the WPML plugin support before purchasing and ask them if their plugin is capable to translate custom theme backend options and page builders.

Cheers!

[Melanie – SUPPORT]

Hey,

I’d recommend removing the arrow altogether since you have the “…” that imply a selection anyways.
If you’re fine with that, feel free to add this custom css:

.variations_form .woo-select:after {
content: none;
}

Cheers!

[Melanie – SUPPORT]

Hey, are we talking about the WooCommerce issues in another thread already?

Cheers

[Melanie – SUPPORT]

Fantastic, thanks for letting us know!

[Melanie – SUPPORT]

Hi there,

your two installations look exactly the same,
can you let me know if the problem still persists?

All the best

[Melanie – SUPPORT]

Hi Neil,

can you please contact your hosting company about this and let us know what they say?
It is indeed possible that the host can simply switch the functionality on. Having the contact form working does not necessarily mean that the theme is broken.
So if you could let us know what your hosting company says, that would be awesome 🙂

Cheers,
Mel

[Melanie – SUPPORT]

Hi!

I’m sorry for the delay in replying!

Have you tried another email address?
Are you using the same contact form on your subpage?

Has it worked some time or did it always not work?

Thanks and cheers,
Mel

[Melanie – SUPPORT]

Thanks for letting us know!

All the best

[Melanie – SUPPORT]

Hi,

can you by any chance contact the plugin developers about this problem?
There is a massive amount of plugins out there on the market. Each and every one is created by a different developer who uses their own techniques and code.
Because of this, we cannot guarantee that everyone of them will work with our theme. When an issue arises, we will certainly try to do what we can to fix it though. The best thing to do first is to report the issue to the plugin developer because they know their own code better than we do. Let us know what the plugin developer reports back and we will see what can be done!

Thanks and all the best!

[Melanie – SUPPORT]

Glad to hear that you could solve it!
Indeed, browser cache is often a solution to tricky questions 🙂

All the best
Mel

[Melanie – SUPPORT]

Hi Alex!

Sorry for the delay in replying!

If you open up page.php you can go ahead and remove 214 to line 234 which are
http://pastebin.com/bgcBrpVb

Or you can add custom css:

.page .flexslider { display:none; }

All the best
Mel

[Melanie – SUPPORT]

Hey Brenda!

Yes you are correct, a smooth navigating requires the section’s ID to be the same as the menu item’s title attribute in order for it to connect.
So if you go ahead and change the menu item title attribute, you would need to access the theme’s php files and find a way to modify the section id in order to match your custom title attribute.

In the “classes” case, the HTML would be

<section class="section clearfix" id="custom-page-one">

which you can find in the file template-home.php line 457.
So go ahead and change id=”custom-page-one” and make sure that it matches the menu title attribute.

Let me know if you were successful 🙂

All the best,
Mel

[Melanie – SUPPORT]

Hi Brenda!

I just tried on my Mac machine in Chrome, Firefox and Safari – Chrome and Firefox worked perfectly fine.
I noticed that it does happen in Safari, but only if I don’t let the site fully load and immediately click the Blog link once I see the navigation.

Could you confirm this observation?

All the best,
Mel