[Melanie – SUPPORT]

Hi!

We need to check the backend of your website, could you let me know your login details please?
Upon clicking Private Reply you can submit your login details private, but be aware that the thread creator will also always see private replies on his thread.
So I’d recommend the thread creator to let us know the login details, we will post up the solution of course 🙂

Thanks and cheers!

[Melanie – SUPPORT]

Hi!

This sure is possible, but I’m afraid it’s not built into the theme and would have to be modified especially for you. We’d love to help you with this customization but we are only able to provide support for basic theme issues and bug fixes. We do provide support for small customizations but unfortunately this request is beyond that. Please see our general policy and guidelines for more info. You could also hire a developer to help you with your customizations.

Cheers!

[Melanie – SUPPORT]

Hi!

This sure is possible, but I’m afraid it’s not built into the theme and would have to be modified especially for you. We’d love to help you with this customization but we are only able to provide support for basic theme issues and bug fixes. We do provide support for small customizations but unfortunately this request is beyond that. Please see our general policy and guidelines for more info. You could also hire a developer to help you with your customizations.

Cheers!

[Melanie – SUPPORT]

Ruben can you let us know your wp-admin login details in a private reply please?
We’ll check it out!

Thanks!

[Melanie – SUPPORT]

Fantastic! Glad you found it! 🙂

Cheers

[Melanie – SUPPORT]

Fantastic, glad you found your way!

For future requests make sure to always post your website URL with your problem description so we can check it out right away 🙂

Cheers

[Melanie – SUPPORT]

Hey guys!

You can shoot your hosting company a quick email and just letting them know to “enable URL File Access” – they will know what to do right away and you’ll have your contact form working immediately 🙂

Cheers!

[Melanie – SUPPORT]

Hi Tanya!

Glad you found it out, thanks for letting us know!

If you would still want to change the links, you can open up the file sf-header.php, find the following code

if ($show_account) {
			if (is_user_logged_in()) {
				$aux_links_output .= '<li><a href="'.wp_logout_url(home_url()).'">'. __("Sign Out", "swiftframework") .'</a></li>'. "\n";
				if ( $myaccount_page_id ) {
				$aux_links_output .= '<li><a href="'.get_permalink( $myaccount_page_id ).'" class="admin-link">'. __("My Account", "swiftframework") .'</a>'. "\n";
				} else {
				$aux_links_output .= '<li><a href="'.get_admin_url().'" class="admin-link">'. __("My Account", "swiftframework") .'</a>'. "\n";
				}
			} else {
				$aux_links_output .= '<li><a href="'.$login_url.'">'. __("Login", "swiftframework") .'</a>'. "\n";			
			}
		}

and change the links according to your liking 🙂

All the best,
Mel

[Melanie – SUPPORT]

Hey there, sorry for the delay in responding,
support staff has now been increased and we’re here for you 🙂

I’m a little confused by the number of voices in this thread now however, so if anybody still needs help, please open up a new thread and post up the problem, website URL and maybe attach the login details right away in case we need to check it out.

Cheers

[Melanie – SUPPORT]

Fantastic 🙂

[Melanie – SUPPORT]

Hey, I split your comment from the other post because we will need your login details.

Can you let me know on which version of the theme and WordPress you’re currently on?
Can you also let us know your wp-admin login details and website URL so we can possibly check something out if we need to troubleshoot?

Thanks!

[Melanie – SUPPORT]

Fantastic! Thanks westcoast!

[Melanie – SUPPORT]

Hi Daniella!

Can you let me know in which folder you put the .po/.mo files?

Can you maybe tell us your FTP and wp-admin login details so we can check it out?

Cheers

[Melanie – SUPPORT]

Hey there, I’m having a bit of a trouble understanding the question – could you head over to our demo http://neighborhood.swiftideas.net/ and copy paste a link over that shows us which section you’re referring to?

What have you already tried and where are you stuck exactly?

Thanks and all the best
Mel

[Melanie – SUPPORT]

Hi!

This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
Could you tell me your website URL please? You can do so by typing it into a reply.
If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

Thanks and cheers!