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    Posted in: We hit Power Elite.
  • May 28, 2017 at 10:22 pm in reply to: Multiple issues with drop down menus and images… #326249
    nickycc
    Member
    Post count: 49

    We tried adding it to the child theme functions file but it resulted in a white screen…

    MS doesn’t specifically say put it in the header file
    “We recommend that you paste the form code to a Post or Page, because WordPress elements like footers, navigation bars, headers, sidebars don’t always support this type of embed code. To use a subscriber popup form, you may need HTML experience, or access to a developer or MailChimp Expert.”

    So if I was to add it to my home page would I use the “Raw JS” page builder element?

    Many thanks, Nicky

    May 23, 2017 at 10:10 am in reply to: Multiple issues with drop down menus and images… #325604
    nickycc
    Member
    Post count: 49

    Great. Thanks. yes we have the child theme activated now and all seems fine apart from a font issue -when Autoptimise is activated it screws with the font headings…
    Yes MC instructions were to insert code into your site – no specific instructions… my bad.
    So your instructions should work with no JS error?

    I’ll pass this info onto my developer.
    Cheers, Nicky

    May 23, 2017 at 8:16 am in reply to: Multiple issues with drop down menus and images… #325594
    nickycc
    Member
    Post count: 49
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    May 22, 2017 at 1:25 am in reply to: Multiple issues with drop down menus and images… #325425
    nickycc
    Member
    Post count: 49
    This reply has been marked as private.
    May 22, 2017 at 12:07 am in reply to: Multiple issues with drop down menus and images… #325423
    nickycc
    Member
    Post count: 49
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    May 21, 2017 at 1:48 am in reply to: Multiple issues with drop down menus and images… #325409
    nickycc
    Member
    Post count: 49

    Another reply from Woo Support:

    “It all starts to go wrong with the webfonts error at line 32. WooCommerce doesn’t get involved with webfonts, but your theme does. If I read your first post correctly, you had the position with just your theme and WC in play and that didn’t work? So the problem could lie with your theme. So consider trying the theme vendor’s support service for assistance with this.”

    Cheers, Nicky

    May 20, 2017 at 4:10 am in reply to: Multiple issues with drop down menus and images… #325379
    nickycc
    Member
    Post count: 49

    Sorry have been out of range for a few days…

    I got this back from Woocommerce Support forums:
    ———–
    Sometimes one Javascript error can halt execution leading to the range of errors you are experiencing. I suspect BWP Minify is serving up a Javascript which is now out-of-date.

    Did you try deactivating BWP Minify? Did that fix the problems? If so, you have identified the way forward.

    Reactivate it. What setting have you got at:
    Dashboard > BWP Minify > General Options > For cache buster use = ??

    There doesn’t seem to be a setting to automatically flush the BWP Minify cache upon updating WooCommerce, but my reading of this setting is that just changing it will refresh the cache. You can change it back after. If this is the fix, you’ll have to remember to do it each time any plugin is updated.
    ———
    I did the above with no change.
    FYI: When reactivated …
    For cache buster, use – Cache folder’s last modified time = 1495249295

    Before I do as you suggested can you please confirm what to leave activated that applies to Swift framework… does that include the plugins that were purchased with the theme?

    Many thanks,
    Nicky

    May 17, 2017 at 1:58 am in reply to: Multiple issues with drop down menus and images… #324880
    nickycc
    Member
    Post count: 49

    Hi – I have put in a request for support from WooCommerce but activating Twenty Seventeen the following happened.

    1) Menus reappeared
    2) Related/Recommended product reappeared

    3) BUT there are issues still with images – no zoom icon on product images, you can’t click on product images at all to view them, and same with product gallery.

    Thanks, Nicky

    PS I did the WooCommerce 3.0.7 and WordPress 4.7.5 updates that appeared today. But trying WordPress re-install this afternoon.

    May 16, 2017 at 10:24 am in reply to: Multiple issues with drop down menus and images… #324742
    nickycc
    Member
    Post count: 49

    PS I have changed blog to “mini” setting rather than masonry – so at least it is showing now

    May 16, 2017 at 10:17 am in reply to: Multiple issues with drop down menus and images… #324740
    nickycc
    Member
    Post count: 49

    Hi, no most menu items have 1 or 2 items apart from shop menu has all main shop categories, probably about 15…

    There is also major issues with in Woo framework though … related and recommended products that come up under product listings… and the blog masonry is broken…

    I have had my tech support looking at this also and she is not so clear on why it is happening. Definitely only since latest Woocommerce update though.

    I will try the twenty seventeen theme when I am back online tomorrow (currently late New Zealand time here).

    Cheers, Nicky

    May 16, 2017 at 3:37 am in reply to: Multiple issues with drop down menus and images… #324714
    nickycc
    Member
    Post count: 49

    Hi Rui,

    So the problem is with Woocommerce… all plugins (incl Woo) disabled and the menus were sorted, but obviously couldn’t see other issues as they are in Woocomerce layout… Woocommerce was reactivated first and the problem reappeared.

    Suggestions?
    Woo support?

    Cheers, Nicky

    May 4, 2017 at 12:22 pm in reply to: Column layout broken #323342
    nickycc
    Member
    Post count: 49

    Thank you.

    May 4, 2017 at 11:44 am in reply to: Column layout broken #323326
    nickycc
    Member
    Post count: 49
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    May 4, 2017 at 11:30 am in reply to: Column layout broken #323321
    nickycc
    Member
    Post count: 49

    So it appears it is w3 total cache. I have a thrid party working on my site speed and they installed the plugin. I did remember reading here a while ago about conflicts but it slipped my mind when this issue came up.
    Do you recommend W3 Super cache as per this thread – http://www.swiftideas.com/forums/topic/websitepage-speed/

    Many thanks, Nicky

    May 4, 2017 at 11:26 am in reply to: Speed Up Neighborhood – Best Cache? #323319
    nickycc
    Member
    Post count: 49

    So it appears it is w3 total cache. I have a thrid party working on my site speed and they installed the plugin. I did remember reading here a while ago about conflicts but it slipped my mind when this issue came up.
    Do you recommend W3 Super cache as per this thread – http://www.swiftideas.com/forums/topic/websitepage-speed/

    Many thanks, Nicky

    EDIT – sorry wrong thread!

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