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  • in reply to: Column layout broken #323311
    nickycc
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    in reply to: Product Archive Display Problem after 3.4 Update #272192
    nickycc
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    Post count: 49

    Yep I removed it and all looks good!
    Thank you!

    So when a new version comes out do I need to manually upgrade again or will I be prompted in the updater?

    Cheers,
    Nicky

    in reply to: Product Archive Display Problem after 3.4 Update #272188
    nickycc
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    Post count: 49

    Please also note at the bottom of the home page the carousel of “Our Most Popular Products” – the product thumbnails viewing at 1×1 pixel.

    Cheers, Nicky

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    in reply to: Product Archive Display Problem after 3.4 Update #272043
    nickycc
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    Post count: 49

    Hi Rui and Ed,
    OK I uploaded the supplied zip and still a problem unfortunately!

    There are forced 3 products to a row but they are still showing up as Mini size products not the standard size, I have checked on my Surface tablet as well and it is the same. See pic SamplePage.jpg
    Also on my iphone the products are 2 to a row and seem to be forced really small?

    As a test I changed the product element width to 1/2 and the result was the products even smaller. See SamplePage2.jpg

    Is this because of the changes made previously to .css file? But assuming that was over-written when I uploaded the new theme files?

    Cheers, Nicky

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    in reply to: Product Archive Display Problem after 3.4 Update #271872
    nickycc
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    Post count: 49

    Thanks, I currently have people shopping on the site so will need to do it during some down time.
    Cheers, Nicky

    in reply to: Product Archive Display Problem after 3.4 Update #271870
    nickycc
    Member
    Post count: 49

    Hi Ed,

    So do I just install the zip via the themes page or do I override the theme files via FTP?
    Just doing a backup before I go ahead.

    Cheers, Nicky

    in reply to: Product Archive Display Problem after 3.4 Update #271866
    nickycc
    Member
    Post count: 49

    Hi Ed,

    Sorry I’m confused… the artisansugars site is not mine. Also the products are not viewing correctly on this site anyway? The 3rd and 4th products are on a row on their own and are indented so they don’t line up (left justify) with rows 1 and 4 anyway?

    Cheers, Nicky

    in reply to: Product Archive Display Problem after 3.4 Update #271859
    nickycc
    Member
    Post count: 49

    OK. Yes that was the original problem.
    Failing that – I was wondering about just changing it back to how the example-two home page is? So if I set the product element to half (so 2 products to a row) and bring back the other 1/4 element.
    i.e. 1/2 product element, 1/4 element, 1/4 element across the page…

    I’m just not sure what you changed in the css that might override things?
    I’ll give the development team a couple of days to see if they can figure it out, otherwise I’ll just replace the old css file and try the above.

    Thanks!

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    in reply to: Product Archive Display Problem after 3.4 Update #271356
    nickycc
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    Post count: 49

    Hi,
    I see four currently, but I want only 3, bigger taking up the whole 3/4 width, as per the previous layout. From memory I used the home page “example two” – http://neighborhood.swiftideas.com/home/home-example-two/ as my template, but made the product element 3/4 rather than 1/2 and deleted the “Latest News” column…

    Cheers, Nicky

    in reply to: Product Archive Display Problem after 3.4 Update #271250
    nickycc
    Member
    Post count: 49

    Hi Rui,
    Yes that is what I am seeing too. But I want these products larger like the original standard size. They fit 3 across in the 3/4 width element, with the 1/4 width element that looks like a side bar taking up the remaining space.

    How it is viewing now still looks like “Mini” size rather than “Standard”.

    Nicky

    in reply to: Product Archive Display Problem after 3.4 Update #270761
    nickycc
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    in reply to: Product Archive Display Problem after 3.4 Update #270593
    nickycc
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    Post count: 49
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    in reply to: Product Archive Display Problem after 3.4 Update #270269
    nickycc
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    Post count: 49

    Hi Rui,
    That has made no change. I checked on Chrome, IE and Firefox on 2 different machines and cleared the cache.

    Nicky

    in reply to: Product Archive Display Problem after 3.4 Update #269881
    nickycc
    Member
    Post count: 49

    Hi Rui,
    I am using the only “Products” element I can see in the Swift Page Builder – there doesn’t appear to be an option to choose how many columns it is apart from the width of the element? I have it set to 3/4. (image: HomeTemplate.jpg)
    This was the original element as per the home page template when I purchased the theme. I didn’t change it and it has been working fine in the past.
    There is currently no side bar on the home page – this is an element from page builder as per the original template, I just changed the content.

    I have attached an image for the setting I have for that element. (image: ProductAsset.jpg)
    This is the code of the element:
    [spb_products title=”Some of Our Awesome Products” asset_type=”featured-products” carousel=”no” product_size=”standard” item_count=”12″ width=”3/4″ el_position=”first”]

    I played around with adding a side bar to the home page and doing this fixed the product problem, but creates a new problem in that the sidebar butts right up to the home slider (image: SidebarExampleHome.jpg).

    I also added a new product element to the bottom of the page with the same settings and had the same issue when set to 3/4 width.

    Thanks, Nicky

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    in reply to: Product Archive Display Problem after 3.4 Update #268553
    nickycc
    Member
    Post count: 49

    Hi Rui,

    I have cleared my cache and tried it on a number of other machines and browsers (chrome, IE, Vivaldi) and the same problem exists.
    It has changed slightly though as now every second, forth row is one product aligned to the right… it only appears like this on the home page, all other shop pages appear fine.
    website is http://www.awesomeendsin.me

    Another image attached.

    Many thanks, Nicky

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Viewing 15 posts - 16 through 30 (of 37 total)