Forum Replies Created

Viewing 15 posts - 1 through 15 (of 24 total)
  • in reply to: Full width header #13945
    Ithi – SUPPORT
    Member
    Post count: 34

    Did You set slider layout to Full Screen?

    in reply to: Error Message #13653
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello mbeland,

    You need to turn on URL file-access, contact Your hosting provider with that if You don’t have direct access to .htaccess.

    in reply to: Portfolio item link to URL with new tab or windows #13650
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello Siemcreator,

    locate wp-content/themes/punch/includes/sf-functions.php

    Find there line 235:

    $link_config = ‘href=”‘.$thumb_link_url.'” class=”link-to-url”‘;

    add this:

    $link_config = ‘href=”‘.$thumb_link_url.'” target=”_blank” class=”link-to-url”‘;

    in reply to: Personal Shopper Internet Explorer (IE) Issues #13550
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello Ap,

    Can You give us more details? Browser version and on what operating system this happens?

    in reply to: How To Change Order Number #13548
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello Meevi,

    there is plugin called: Custom Order Numbers for WooCommerce.

    This allow for more control over order numbers.

    in reply to: £ vs $ #13544
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello energy0m,

    i was playing with this. There is nothing to worry. It happens when client have items in shopping bag and You change currency. When client add or remove items from shopping bag currency is displayed right way. Any new customer don’t have this problem.

    in reply to: update theme #13533
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello Justin,
    download new version of theme from themeforest. Go to Appearance > Themes, activate default theme(Twenty Eleven for example). Delete old Neighborhood and from that point install newer version.

    in reply to: Blank Spacer #13530
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello Flant,

    You forget to add px at end of height field, simply change 400 to 400px.

    Ithi – SUPPORT
    Member
    Post count: 34

    Firstly i would recommend to reinstall plugin clean. Go to Plugins > Installed Plugins, deactivate and click delete. In next page select Yes, delete these files and data.

    After that in WP Admin You will see alert to install recommended Revolution Slider.

    in reply to: Import theme does not work #13152
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello Kraken,

    Download and install any ftp client(depends on system), after that informations on how to connect via ftp should be available somewhere on hosting provider website.

    Lastly find /wordpress/wp-content/themes/ and upload theme files there.

    in reply to: Website is slow #13146
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello opaquelion and bryonstout,

    most of live previews these days use http://wordpress.org/plugins/w3-total-cache/. It speed up site by caching.

    You can find tutorials online how to install and setup this plugin.

    in reply to: How do I update to the latest version? #13145
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello jenCollette,

    download new version of theme from themeforest. Go to Appearance > Themes, activate default theme(Twenty Eleven for example). Delete old Pinpoint and from that point install newer version.

    in reply to: carousel with categories #13073
    Ithi – SUPPORT
    Member
    Post count: 34

    I checked shortcode from Swift Page Builder and there is no option to display carousel of chosen category right now.

    Only option at this moment is WooCommerce Shortcode. But without carousel.

    I will inform proper person that this feature would be nice addition.

    in reply to: Placing specific products on Page #13041
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello hustle1,

    to place products by category or single specific product You need use WooCommerce Shortcodes. You can access them from Classic Editor or from text based elements in page builder.

    For example add text block element to builder and click edit button. Inside on toolbar You can find WooCommerce icon, from dropdown there pick desired shortcode.

    in reply to: Remove "New" label from products #13038
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello elimac23,
    I recommend CSS approach, that way You will have fast option to turn this on again.

    Go to Theme Options > General Options and find Custom CSS field.

    Paste there this code:
    .woocommerce span.onsale,
    .woocommerce .wc-new-badge{display: none;}

Viewing 15 posts - 1 through 15 (of 24 total)