New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Import theme does not work

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    Posted in: Neighborhood
  • July 27, 2013 at 9:28 am #13147
    kraken
    Member
    Post count: 2

    Import theme does not work. I changed php5.ini but still fails.
    Will I be able to copy and paste the theme via ftp? How do I have to do? What is the folder?

    Thank you!

    July 27, 2013 at 10:06 am #13152
    Ithi – SUPPORT
    Member
    Post count: 34

    Hello Kraken,

    Download and install any ftp client(depends on system), after that informations on how to connect via ftp should be available somewhere on hosting provider website.

    Lastly find /wordpress/wp-content/themes/ and upload theme files there.

    July 27, 2013 at 10:31 am #13153
    kraken
    Member
    Post count: 2

    Sorry! i talk about “Demo Content”

    Thank you

    July 27, 2013 at 12:07 pm #13157
    Ben – SUPPORT
    Member
    Post count: 690

    For demo content if you find it’s timing out make sure you’ve extended the time out as much as possible, you might want to speak to your host about allowing extended allowance hopefully that should give you the amount of time needed to upload the xml

    Thanks
    Ben

    July 28, 2013 at 12:20 am #13202
    kraken
    Member
    Post count: 2

    Thank you

    July 29, 2013 at 12:49 pm #13415
    Melanie – SUPPORT
    Member
    Post count: 11032

    You’re welcome! 🙂

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    Posted in: Neighborhood
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