New Landing How can we help? Themeforest Theme Support Dante Version update full width problem

Viewing 15 posts - 31 through 45 (of 80 total)
  • Posted in: Dante
  • #198307
    lpanalyst
    Member
    Post count: 182

    Hi Ed,

    Sent login through – please confirm receipt.

    Any easy changes you can make would be much appreciated.

    Unfortunately, I am out of the office right now and also a novice so anything I do will take about 10x longer.

    Can try to spend some time on this later tonight possibly.

    Bill

    #198308
    lpanalyst
    Member
    Post count: 182

    I believe the customizations on the portfolio were solely around which social networks showed up on the social share bar and also removing the portfolio advance arrows.

    On the blog, once again customization was around which social networks showed up on sharing buttons.

    #198309
    lpanalyst
    Member
    Post count: 182

    Great, on 2 & 3.

    #198312
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Yes – but if the files are old versions of the structure of the page, the new file will be ignored, which is why you are seeing issues. You will need to copy your changes to the new version of the files.

    – Ed

    #198347
    ronin
    Member
    Post count: 282

    Things seem to be resolving now, one of the main issues is that alt-bg has been changed to asset-bg, so once I did a find and replace that fixed some of the obvious issues.

    However I’m having trouble now when I change this page (http://www.globaltanks.com.au/?page_id=577) – the picture at the very bottom of the page should sit on the right of the text, but it has somehow managed to be wrapped in a section tag without the text, and whenever I change the code and update, all of the content then gets deleted.

    #198349
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Looks like a HTML issue (closed tag when one not open) – why don’t you have the columns in the page builder, within a row instead of using the shortcode?

    Try putting your html for that section in here: https://validator.w3.org/#validate_by_input

    – Ed

    #198350
    ronin
    Member
    Post count: 282

    But I’m trying to fix the code, every time I try to change something and update, everything just gets deleted.

    #198351
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Are you changing code in the page builder, or just using the standard content editor?

    – Ed

    #198353
    ronin
    Member
    Post count: 282

    I’ve tried both – if I save something using the page builder it updates and then when it refreshes there’s nothing there, and if I switch to the classic editor everything instantly deletes.

    #198354
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you let me know which page and remind me of the login so that I can check it out?

    – Ed

    #198355
    ronin
    Member
    Post count: 282
    This reply has been marked as private.
    #198357
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Have sorted the page for you, I just copied from revisions. If you want to write HTML, then you need to do it within the page builder Raw HTML asset – you can’t swap between the page builder and content editor with that code as the page builder will strip code it doesn’t recognise.

    You can now copy the code into the validator and find any issues.

    – Ed

    #198358
    ronin
    Member
    Post count: 282

    OK thank you for that, will keep that in mind next time.

    #198364
    lpanalyst
    Member
    Post count: 182
    This reply has been marked as private.
    #198422
    derestricted
    Member
    Post count: 76

    seems to be working now with the last update .3 Please check your theme updates properly before releasing them. You guys have been great apart from this, but i have wasted hours over the mess of this update, and i still have some issues with all of my widgets now being wrong / missing as a result of rolling back to an earlier version, so I need to waste even more time now sorting it out. anyway, happy this full width issue is at least solved.
    thanks

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