Swift Page Builder Stuck Loading

[Kyle – SUPPORT]

Hi

Use any font is not compatible with Redux framework as it has its own font options. If you want to use a custom font you can upload it to the theme options

– Kyle

[Dan_Dunne]

Hi,

Hope you’re all good. I’m having the exact same issue since yesterday. It’s really annoying, this issue makes us all losing a lot of time while trying working on a site. Is there tricks a something we can use before you guys find a solution? It’s 90% a JS conflict or something with browsers.

Thanks for the help in advance,

Dan

[David Martin – Support]

You need to use Theme Options => Font options. You can choose Google fonts or upload any font you want there.

– David.

[Dan_Dunne]

Hi David,

I think you misunderstood my previous post it was about the swift page builder absolutely not about font issue.

Thanks, have you got a solution for my issue?

Dan

[David Martin – Support]

Dan are you posting in the wrong thread?

Can you describe your issue further/provide any screenshots and provide a URL/login so I can take a look?

[Dan_Dunne]

Hi David,

I’m not posting in the wrong thread. The title here is : “Swift Page Builder Stuck Loading” and this is what my issue is about. I just create a new user i’ll send you all credential to access my back-office in a minute as a private message.

I just noticed that issue with the swift page builder stuck loading is a common issue i read about 9 or 10 thread about it and the first ones were posted 1 year ago.

Thanks for you help ASAP

[Dan_Dunne]

This reply has been marked as private.

[Dan_Dunne]

Here is a screenshot of my issue.

Attachments:

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[David Martin – Support]

Great,

Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

Thanks,
David

[Dan_Dunne]

Hi again,

Doesn’t fix the problem at all. I actually already tried this workaround and was already added to my config.php file.

Any others suggestions?

Thanks,

Dan

[David Martin – Support]

Sure, what is your URL Dan?

[Dan_Dunne]

This reply has been marked as private.

[David Martin – Support]

What is the page URL you experience this on, could you send it to me?

Thanks.

[Dan_Dunne]

It actually happening on all pages when you’re logged in back-office. I send you a brand new access with user id and password for you to check. Did you receive it.

Thanks again for your help,

Dan

[David Martin – Support]

Hi Dan, I can login ok thanks.

This is what I see on my test page: