Swift Page Builder Stuck Loading

[Rui Guerreiro – SUPPORT]

Check if you disabled the option of the visual editor in your user profile.

-Rui

[quentro]

I switched to a new user, it worked again. Then, suddenly, after like 45min the builder wasn’t loading. I didn’t do anything special. What I noticed: normally when I edit a page, the editor opens in the swift page builder mode, but now it only opens in the classic editor and after switching to the page builder, it won’t load.

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[Rui Guerreiro – SUPPORT]

Just notice you have some cache plugins.
Purge all caches and try again. The Pizza page loaded with the Swift Page Builder mode.

-Rui

[quentro]

Did that (btw I installed them after the error) nothing changed

[Rui Guerreiro – SUPPORT]

Can you try in a different browser?
I’m using Chrome

-Rui

[quentro]

Me too and I tried it on FF and Safari… same situation

[quentro]

Is someone working on this issue? I have to change the user every hour because the Page Builder freezes every time.

[Rui Guerreiro – SUPPORT]

I tried once again, and didn’t had any problem.
https://www.dropbox.com/s/jxclh3i9grw5rb1/Screenshot%202015-11-05%2009.40.23.png?dl=0

I can’t replicate this issue. Can you try in a different computer?

-Rui

[quentro]

I tried it on 3 computers, it’s the same everywhere. Try this user:

[quentro]

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[Rui Guerreiro – SUPPORT]

I got the error with this one but it is ok already.
I just changed to the visual tab in the classic editor and then change to Swift Page Builder mode and when you refresh the page it already loads in the Swift Page Builder mode.

https://www.dropbox.com/s/0pa4894gelzxu22/Screenshot%202015-11-05%2009.59.00.png?dl=0

Give it a try.
-Rui

[quentro]

Thanks. I’ll give it the try 🙂

[Kyle – SUPPORT]

No problem 🙂

[nelga]

Was there any final resolution to this error? I’m sitting here with the same thing. Unable to edit a page as it’s “Loading, please wait…” indefinitely.

Have purged cache, logged in/out, closed and reopened Chrome, disabled and then reenabled all the plugins.

Console output is attached.

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[nelga]

Turning off the plugin “Use any font” seems to have re-enabled it. Maybe there’s something you can test there? It’s quite a popular plugin.

I’m instead using the built in custom-font tool (redux).