[xanderkoenen]

hi david,

Did the login works?

This is week 4 and the pagebuilders and carousel doesn’t work well.. You collega (Rui) and you doesn’t fix the problem well.

What can we do?? our website is 4 weeks a mess..

In the attachment you see some screenshots of our site. Some details are hidden below the header. Our webdesign says that the page builder doesn’t work well…

Attachments:

You must be logged in to view attached files.

[xanderkoenen]

This reply has been marked as private.

[xanderkoenen]

This reply has been marked as private.

[xanderkoenen]

This reply has been marked as private.

[xanderkoenen]

What were you last actions? Last friday ik disable all plugins (after your request). Until 18:00 is activate the plugins.

– this page the team carousel don’t work: https://www.charlycares.com/en/babysitting/

– attatchment a screenshot of our pagebuilder. It doesn’t work well

– I can’t update this plugins (i get a error)
# Layered Popups
# WPML Multilingual CMS

Hopefully you can help me.

Attachments:

You must be logged in to view attached files.

[xanderkoenen]

Are you ready with checking?

I have activate the plugin’s and update al plugins (also the last 2 plugins how gives errors)

Carousel don’t work, inspection: TypeError: carouselInstance.carouFredSel is not a function. (In ‘carouselInstance.carouFredSel’, ‘carouselInstance.carouFredSel’ is undefined)

The mobile website doesn’t work… De language switchen Dutch / English, doesn’t work on mobile. (look at the attachment)

Attachments:

You must be logged in to view attached files.

[xanderkoenen]

1) Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst I take a look.
all plugin’s are not active now

4) You have not done this?
I don’t no how to do?

[xanderkoenen]

1) i have updated everything, the setting of full width etc is also done..
Problem: full width doesn’t work….

2) But the WPML Multilingual CMS plugin can’t updated… I get a error, see the attachment.

3) in the attachment: a screenshot of the inspection, this is the ERROR of the carousel
TypeError: carouselInstance.carouFredSel is not a function. (In ‘carouselInstance.carouFredSel’, ‘carouselInstance.carouFredSel’ is undefined)

Attachments:

You must be logged in to view attached files.

[xanderkoenen]

Answers in line:

1) What page URL is the team page builder asset on? Please paste the URL here. I see nothing on your homepage.

I have delete the team carousel, because I have put a team carousel above the footer on the page “over ons”.

2) Your theme is dated, please run the update: https://www.charlycares.com/wp-admin/update-core.php.

yes, i have update the website

3) Purge/disable your plugin cache whilst doing the above.

I did what you said

And our website isn’t full width, attachment a screenshot

Attachments:

You must be logged in to view attached files.

[xanderkoenen]

https://www.charlycares.com, all pages

[xanderkoenen]

This reply has been marked as private.

[xanderkoenen]

the Team carousel doesn’t work. First pic is a screenshot of our site (white hol) and de second one you see de team carousel in page builder.

Attachments:

You must be logged in to view attached files.

[xanderkoenen]

The page builder don’t work well. I get lot of errors.

And a other problem, sinds the update the Team Carousel doesn’t work?

Hopefully you can fix both problems.

[xanderkoenen]

Could someone help me with our problem… We have a urgent problem!

[xanderkoenen]

wrong attachment…