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New Landing › How can we help? › Themeforest Theme Support › Dante › Swift Page Builder error when switch
- This topic has 41 replies, 5 voices, and was last updated 7 years by Rui Guerreiro – SUPPORT.
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Posted in: Dante
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April 21, 2017 at 1:32 pm #321867
1) Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst I take a look.
4) You have not done this?
You have repeatedly ignored my requests?
April 21, 2017 at 1:52 pm #3218711) Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst I take a look.
all plugin’s are not active now4) You have not done this?
I don’t no how to do?April 21, 2017 at 3:48 pm #321903Are you ready with checking?
I have activate the plugin’s and update al plugins (also the last 2 plugins how gives errors)
Carousel don’t work, inspection: TypeError: carouselInstance.carouFredSel is not a function. (In ‘carouselInstance.carouFredSel’, ‘carouselInstance.carouFredSel’ is undefined)
The mobile website doesn’t work… De language switchen Dutch / English, doesn’t work on mobile. (look at the attachment)
Attachments:
You must be logged in to view attached files.April 24, 2017 at 9:34 am #322028What were you last actions? Last friday ik disable all plugins (after your request). Until 18:00 is activate the plugins.
– this page the team carousel don’t work: https://www.charlycares.com/en/babysitting/
– attatchment a screenshot of our pagebuilder. It doesn’t work well
– I can’t update this plugins (i get a error)
# Layered Popups
# WPML Multilingual CMSHopefully you can help me.
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You must be logged in to view attached files.April 24, 2017 at 10:22 am #322031PLEASE NOTE: Adding an extra reply to your topic, as per our support policy, will take it back in the queue and take us longer to reply to you.
The supplied login details are not working, can you check those and update?
4) Please add a Row to the page using the Page Builder. Then drag your Parallax page builder assset into the Row.
April 24, 2017 at 11:33 am #322051This reply has been marked as private.April 26, 2017 at 2:24 pm #322435The supplied login details are not working, can you check those and update?
April 28, 2017 at 10:57 am #322679This reply has been marked as private.May 2, 2017 at 9:35 am #322977Still the same:
May 2, 2017 at 9:46 am #322979This reply has been marked as private.May 2, 2017 at 11:29 am #322991hi david,
Did the login works?
This is week 4 and the pagebuilders and carousel doesn’t work well.. You collega (Rui) and you doesn’t fix the problem well.
What can we do?? our website is 4 weeks a mess..
In the attachment you see some screenshots of our site. Some details are hidden below the header. Our webdesign says that the page builder doesn’t work well…
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You must be logged in to view attached files.May 3, 2017 at 3:54 pm #323194Hi,
You have a theme update pending.
https://www.dropbox.com/s/b5lr12ox09zfj3m/Screenshot%202017-05-03%2015.50.15.png?dl=0
The page builder seems ok now.
https://www.dropbox.com/s/g5pt7i9vkh1luf0/Screenshot%202017-05-03%2015.51.51.png?dl=0Try to clear your browser cache after updating.
-Rui
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Posted in: Dante
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