[ryan112ryan]

I was able to figure out another part of the error. I have a writer who uses a mac, she uses the same login as I do. She uses a mac, I use a PC. When she creates a post, it leads to the error. When I make a new post, then copy and paste everything from her post into that new post it works fine for me. I even use the same image she used in the media folder, it stays and loads as the thumbnail.

I recreated three posts she had done all with errors. All of mine worked. But I literally used all the same things copy paste from the “text” tab on the edit post page. All things being equal, it should still bug out, but it doesn’t.

IDK what to think of it. I left one post she did (here is a unpublished draft now), then have my post published. You can login and check them out, compare them. See thumbnail for the posts.

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[ryan112ryan]

Hello, I haven’t heard back on this. The issue is persisting and I need a solution. Thanks.

[ryan112ryan]

So I’ve figured out the thumbnail image. When I activate the Jetpack plugin the thumbnails disappear, when I deactivate it, it works. Even when I deactivate jetpack, I still cannot attach an image as a thumbnail on post “episode 20”. I can designate the image, it shows a preview in the thumbnail section, but when I hit update, it disappears.Please advise on this.

For the unordered list issue, see post: Episode 18 – Enclosed Cargo Trailer Conversions for an example. I’ve attached a screen shot of what it looks like on the edit post page vs the published post. The nested bullets don’t format correctly.

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[ryan112ryan]

Featured images have been working fine, I said there was an issue with the thumbnail images. It’s not showing the thumbnail on the homepage as a preview image for the post and we can’t make new ones even stay loaded in the edit post page. Before 4.1 we had all our posts on the homepage show the thumbnails on each post, its not working. Also see note below about unordered list and I’ve attached a screen shot of the home page and your test post where it didn’t work.

from my previous post:

-Unordered lists don’t seem to format well, see posts where we have indented bullets on the edit post page, but it doesn’t translate to the published post

-The image thumbnails for posts don’t see to show up, disappeared when we did the 4.1 update of wordpress

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[ryan112ryan]

Also now I unable to select images for thumbnails. I do what I normally do but when I do insert to post, it goes like it normally does, shows the thumbnail and when I hit update, it doesn’t stick.

[ryan112ryan]

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[ryan112ryan]

Thanks Ed,

I just want to be sure everything is straightened out, I got this email (below) which link doesn’t exist any more but it seems to be from support and says the opposite. Please clarify, I selected this theme because it seemed to be regularrly updated.

Is swift ideas the creator of this theme or is it another independent person under the swift idea flag?

Does swift ideas plan to continue support and updates on the pinpoint theme for the foreseeable future?

Ben – SUPPORT wrote:

Hey ryan112ryan,

Sadly a theme from themeforest can be taken down due to the user no longer wanting to sell it. Depending on the authors preferences support and updates will be given.

Only normal circumstances;

Is this still supported? That depends on user, support might be given or charged.
Will there be future updates? Probably not, if an item is discontinued it probably won’t be updated, most themes shouldn’t struggle with most updates however.
What happens to my license? You still own the license meaning you can still use the theme to the license standards, if you need to learn more about licenses you can view it here http://themeforest.net/licenses

Post Link: http://support.swiftideas.net/forums/topic/pinpoint-theme-missing-from-theme-forest/#post-5075