[emilnau]

Ok, thanks David!

[emilnau]

Ok, so I reckon the problem lies with Jetpack. I’ve contacted them for advice.
What e-mail service for subscriptions are your users using? Do you know for sure Mailchimp supports your theme?

About the other issue I mentioned in my first post: Do we have to post a Feature Image to the post to have an image show up when sharing a blog post via the built in Social Share tool?

[emilnau]

Ok,

1. Jetpack (Blog Subscriptions Jetpack)

2. Yes, initially we thought it would work without Custom Excerpts. And with our latest posts we have been trying to add Custom Excerpts to fix the issue. As you can see, the latest post (posted today) “Springtime at the Vineyard” also had a Custom Excerpt, but still the e-mail only had code.

3. Updated.

[emilnau]

I’m sorry I don’t understand. We didn’t add a Custom Excerpt after the e-mail was sent out. We created the post with a Custom Excerpt and then sent out the e-mail. The e-mail still only showed code.

[emilnau]

We have tried the Custom Excerpt function as well, but it’s still the code from the actual post showing in the e-mails for our followers/subscribers. It’s not working. See attached images from the very same blog post.

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[emilnau]

Thanks,
I can’t explain why it now suddenly works with the Captions. We tried on different computers and nothing showed, until we put in in the HTML Caption box. Well, it works now. Thanks, David.

[emilnau]

This reply has been marked as private.

[emilnau]

Resolved

[emilnau]

Thanks! It’s working now! Only thing is that Swift Page Builder is not default, but I guess I will have to teach my friends to click that button. 😉
Thank you, Ed!

[emilnau]

Nope, still. This is what I’m getting. Sorry for the inconvenience.

Attachments:

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[emilnau]

Ed, they’re requesting a password for the download.

[emilnau]

Yes please send it! Thanks a bunch!

[emilnau]

Any news about this?
I’ve updated the Swift Framework to today’s v. 2.5.16, but still doesn’t work.

[emilnau]

This reply has been marked as private.

[emilnau]

We are now discussing the client’s website: dalaspeak.se. That’s the login I sent you.It is my main concern.

But I would like to add that it is bothering me that this is still an issue after all the updates of Joyn since I first asked here in the support forum.