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Subscribers can't see post excerpt, only code showing

Landing How can we help? Themeforest Theme Support Joyn Subscribers can't see post excerpt, only code showing

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  • Posted in: Joyn
  • Post count: 52
    March 27, 2017 at 8:17 pm #318690

    Hi,
    We are having problem with our e-mails to followers/subscribers. When we send out a new blog post all they see is the Swift Page Builder code. We have tried using Custom Excerpts as well, but it's not showing up. How can we fix this? See attached image.

    My clients would like to keep the using Swift Page Builder (that's why they went with Joyn...), but we can't seem to find a fix for this.

    Also, do they have to add a Featured Image for an image to show when they share a post on Facebook etc – even though the post includes several images? They tried to share this post, but no image comes up: http://www.ooocomfortzone.com/?p=1315

    Thanks,

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    March 28, 2017 at 12:05 pm #318776

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    March 28, 2017 at 12:10 pm #318781

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    March 28, 2017 at 12:43 pm #318793

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    March 28, 2017 at 12:50 pm #318796

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    March 29, 2017 at 2:21 pm #318974

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    March 29, 2017 at 2:46 pm #318979

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    March 31, 2017 at 10:20 am #319194

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    March 31, 2017 at 3:59 pm #319270

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    April 3, 2017 at 4:21 pm #319459

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    April 3, 2017 at 4:22 pm #319460

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    April 3, 2017 at 4:30 pm #319464

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