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Viewing 15 posts - 1 through 15 (of 23 total)
  • in reply to: Page Meta #294977
    connexweb
    Member
    Post count: 23

    Thank you!

    in reply to: Parallax Image on Mobile #294220
    connexweb
    Member
    Post count: 23

    It’s and iPad air 2 with iOS 10. Again it’s the weirdest thing while the loading icon is spinning in the top left corner the image appears.

    Thanks,
    Gail

    in reply to: Parallax Image on Mobile #293942
    connexweb
    Member
    Post count: 23

    Hi,
    Thank you for continue to research this for us.

    After I cleared my cache on both the ipad and phone I still have issues. On the ipad the image did show up but then it disappeared. The iphone 5s still doesn’t show up at all.

    We did try on a 4s and it did show up.

    The screen shot is from the ipad after the image disappeared.

    Thanks,
    Gail

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    in reply to: Parallax Image on Mobile #293860
    connexweb
    Member
    Post count: 23

    Hi Again,

    I fixed the animated boxes on mobile. I turned on the disable animations. The image parallax is still not showing on the home page though.

    Thanks.
    Gail

    in reply to: Parallax Image on Mobile #293856
    connexweb
    Member
    Post count: 23

    Hi David,

    We are talking about the same page, but not the same section. I can see the Layerslider no problem. There are two sections not showing up. The first is the animated icon boxes 1, 2, and 3. Then an image parallax right after those boxes isn’t showing either. just looks like a bunch of white space. We tried an iPhone 5S and 6 with the same result.

    Thanks for your help with this.
    Gail

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    in reply to: Parallax Image on Mobile #293704
    connexweb
    Member
    Post count: 23

    I added and I am still seeing the same result. I started a new browser page, not just refreshing an old tab.

    in reply to: Parallax Image on Mobile #293381
    connexweb
    Member
    Post count: 23

    Hi David,

    This is what I see on an iphone 5S.

    Thanks,
    Gail

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    in reply to: Bullet list size #293031
    connexweb
    Member
    Post count: 23

    Thanks for your help!
    Gail

    in reply to: Vertically center static parallax video? #292488
    connexweb
    Member
    Post count: 23

    thank you

    in reply to: Bullet list size #292487
    connexweb
    Member
    Post count: 23

    Thank you Mohammad.

    Would you share how you resolved the issue? Will it revert back if with future theme updates?

    Best,
    Gail

    in reply to: Bullet list size #292233
    connexweb
    Member
    Post count: 23

    Hi Rui,

    When I take that custom css away the indent changes and the 2nd line is no longer indented. The bullet does not get larger. Refer to the URL I sent originally.

    Please advise.

    Thank,
    Gail

    in reply to: Job section #273247
    connexweb
    Member
    Post count: 23

    Thank you for your response.

    1. The user did not disable the Visual Editor option.

    2. Is there a way to achieve the second line indent with the shortcode list? I am looking to change the bullet to an icon. See the What you’ll need section here: http://notready.connexintl.com/?jobs=2034

    Thanks,
    Gail

    in reply to: Job section #270259
    connexweb
    Member
    Post count: 23
    This reply has been marked as private.
    in reply to: installation #252010
    connexweb
    Member
    Post count: 23

    Unfortunately, we are hosting on our in house server. What should I have our IT team look for/change?

    in reply to: installation #251825
    connexweb
    Member
    Post count: 23

    Hi David,

    Thank you for the link. We made this change and are still getting the error.

    Do you have any other recommendations?

    Thanks
    Gail

Viewing 15 posts - 1 through 15 (of 23 total)