New Landing › How can we help? › Cardinal › Website is slow

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    Posted in: Cardinal
  • July 10, 2014 at 10:19 pm #90022
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @yeloman / @rpd2 – any chance you can provide FTP details in a private reply, would like to check this out further. Rest assured I will do all I can to find the root of the issue!

    – Ed

    July 10, 2014 at 10:37 pm #90025
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just testing here on my laptop on a 3G connection with the iPad simulator and this is what I see – http://d.pr/v/pMzt/5PXoEsCO

    – Ed

    July 11, 2014 at 12:01 am #90043
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
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    July 11, 2014 at 1:05 am #90061
    yeloman
    Member
    Post count: 22

    I installed the new build but im getting this.

    July 11, 2014 at 1:13 am #90066
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @yeloman,

    Was that using the build I just posted? The latest one? Will double check this.

    – Ed

    July 11, 2014 at 1:14 am #90067
    yeloman
    Member
    Post count: 22

    Yes its the build you just posted above.

    July 11, 2014 at 1:18 am #90068
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    That’s odd, as I said it worked for @rpd2.

    Can you provide your FTP password in a private reply? I’ll go ahead and install it for you to save the back/forth.

    – Ed

    July 11, 2014 at 1:22 am #90069
    yeloman
    Member
    Post count: 22
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    July 11, 2014 at 1:28 am #90073
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks, uploading now.

    – Ed

    July 11, 2014 at 1:39 am #90074
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    July 11, 2014 at 2:20 am #90078
    yeloman
    Member
    Post count: 22

    Sorry still getting the same problem.

    July 11, 2014 at 7:31 am #90096
    woerdhvd
    Member
    Post count: 14

    Hello Ed,

    i can not reproduce the speed on ipad you mentioned. I try to install the latest update of IOS7, to see if there is a difference in speed.

    July 11, 2014 at 10:29 am #90197
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @yeloman,

    That’s very odd. I’ve had a further look and I think this is the issue: https://www.dropbox.com/s/2krnpnya3i6a7qi/Screenshot%202014-07-11%2011.26.46.png

    The group/owner should be the same. Is this something you can check with your host?

    As an example of proving that permissions aren’t correct, you’ll see here when in Appearance > Editor, where a save button would appear with correctly set permissions: https://www.dropbox.com/s/lwqli9hfertvgpj/Screenshot%202014-07-11%2011.29.07.png

    We’ll keep looking to see if there is anything we could do, but as I said before it’s definitely permissions that are causing all these issues.

    – Ed

    July 11, 2014 at 10:30 am #90198
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @woerdhvd – as far as I remember, the browser was greatly improved with iOS7. Let us know.

    – Ed

    July 11, 2014 at 3:50 pm #90354
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @yeloman – all sorted now!

    Thanks for your patience. Let me know if there is anything else.

    – Ed

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