New Landing How can we help? Cardinal Website is slow

Viewing 15 posts - 1 through 15 (of 51 total)
  • Posted in: Cardinal
  • #89196
    yeloman
    Member
    Post count: 22

    Hi there,

    For some reason it takes like 40 secs to load the homepage of my website. I have no cache plugin installed. Do I need to increase my WP memory?

    Thanks!
    Nigel

    #89199
    yeloman
    Member
    Post count: 22

    Also, viewing the personal one demo on an iphone the headline content and button is half hidden. After, switching from landscape to portrait then it corrects itself.

    #89237
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Nigel,

    I can’t even get your homepage to load. It is likely your PHP memory, can you ask your host to increase this? It’s always better to have a little extra, as slider plugins such as Revslider are particularly resource hungry.

    – Ed

    #89607
    yeloman
    Member
    Post count: 22
    This reply has been marked as private.
    #89633
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @yeloman,

    Here is your issue: http://tools.pingdom.com/fpt/#!/eKhfTV/http://nigelayow.com

    Your site is stuck loading at the hosting for 40 seconds before the theme even starts to load. This is definitely an issue you need them to look into – or I’d strongly suggest you to move hosting!

    – Ed

    #89634
    yeloman
    Member
    Post count: 22

    I believe there’s something with the theme because I’ve used other themes and it loads without problems.

    #89635
    yeloman
    Member
    Post count: 22

    Here is another website hosted on the same server:
    http://tools.pingdom.com/fpt/#!/cm8WSM/http://rawb.ca

    The site loads perfectly fine.

    #89637
    rpd2
    Member
    Post count: 10

    I am having the same issues.. I have a great hosting provider. I have
    define(‘WP_MEMORY_LIMIT’, ’96M’);

    Still takes forever to load the pages.

    Thanks.

    #89639
    yeloman
    Member
    Post count: 22

    Also, the wordpress admin works fast and smooth but when I click the cardinal theme options it takes just as long as the website

    #89640
    rpd2
    Member
    Post count: 10

    My load time is 20.70s. Its lags on the URL, not on any of the resources. I turn off the theme and it takes 178 ms.

    Something is wrong here.

    #89654
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey guys,

    Trying to look into this for you. Found nothing evident as of yet.

    I can understand it’s frustrating, however if it was a theme issue, it would be something that everyone would experience. I know that Twenty Fourteen works – but you can’t really compare the two, as that is as basic as it gets with themes.

    Can you ask your hosts if they can see anything in the server logs?

    – Ed

    #89658
    yeloman
    Member
    Post count: 22

    Well i’ve tried other premium themes (ex. hypershot and invictus themes) and not the default wordpress themes. They were running on the same server without problems.

    I will see if I can get you a server log.

    #89659
    rpd2
    Member
    Post count: 10
    This reply has been marked as private.
    #89661
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for that.. May have an indication. Can you try unzipping the attached, and adding it to /wp-content/uploads/

    Let me know.

    – Ed

    #89663
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    If no luck, drop me an email via: http://themeforest.net/user/swiftideas . This looks to be an issue with your server permissions & the theme options not being able to function properly because of that.

    – Ed

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