Website is slow

[Swift Ideas – Ed]

Your user account needs to be the same owner as WordPress, just basic write permissions to /wp-content

Can you ask your host(s) to check that?

– Ed

[rpd2]

You think this could be because I changed the name of the theme folders? This is usually not a problem.

[rpd2]

This reply has been marked as private.

[Swift Ideas – Ed]

@rpd2 – I don’t think that changing the theme name would be an issue.

Can you click the “Apply to enclosed” button?

– Ed

[rpd2]

Yeah.. I did that already. Still super slow.

[rpd2]

I am getting: Maximum execution time of 30 seconds exceeded in /home/subvertl/public_html/wp-includes/functions.php on line 1803

So I took out on the functions: while ( file_exists( $dir . “/$filename” ) ) {
if ( ” == “$number$ext” )
$filename = $filename . ++$number . $ext;
else
$filename = str_replace( “$number$ext”, ++$number . $ext, $filename );

It loads way faster.. But I dont know if thats the issue.

[Swift Ideas – Ed]

Did you email me for the latest build? I’m hoping that the theme options framework update may resolve your issue.

From the lines you’ve pasted above, it still looks like a permissions issue (something not to do with CHMOD) as that is checking that a file_exists, which may time out if it can’t use that function to check folders.

– Ed

[rpd2]

This reply has been marked as private.

[Swift Ideas – Ed]

Just sent it over, sorry for the delay.

– Ed

[rpd2]

This reply has been marked as private.

[rpd2]

Need to get this updated. Is this something that can be fixed? I will just get another theme..

[woerdhvd]

Hello, i have the same issue specially on ipad / mobile phone, very slow loading, even with pages with no images: http://www.academievoorpersoonlijkmeesterschap.nl/nieuw/blog/create-a-better-world-by-empowering-people/

[yeloman]

Thank you for creating an amazing theme but unfortunately it is not working for me.

Is it possible to get refund if this is not resolved? I will be happy to re-purchase once this is fixed.

[Swift Ideas – Ed]

Hi @rpd2,

Apologies that you’re still having issues – again this looks to be a setup issue. I understand the frustration and I want to work with you to resolve it. I don’t see the theme at fault, but I want you to be able to use and enjoy it, as I know you will once this issue is solved.

@yeloman – I wish we had the power to offer refunds, but unfortunately only Envato possess that power, you would need to request a refund from their support guys – http://support.envato.com . I’m gonna check your site again now and try and pin down the issue.

@woerdhvd – checking here and seeing a 3-4 second load time?

– Ed

[woerdhvd]

Hello Ed,

Yes, after disable Woo commerce, sliders and fonts that i don’t use. Here on ipad still slow loading.