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    Posted in: Joyn
  • November 4, 2015 at 7:38 pm #225990
    creativebark
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    November 4, 2015 at 7:48 pm #225992
    creativebark
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    November 4, 2015 at 8:33 pm #225999
    creativebark
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    Also under plugins / Layerslide it needs to be updated but it says that I don’t have the license for this.
    I believe this is one of the joyn plugins as well.

    See screenshot.

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    November 5, 2015 at 2:19 am #226034
    creativebark
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    November 5, 2015 at 10:20 am #226087
    Rui Guerreiro – SUPPORT
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    November 5, 2015 at 4:53 pm #226309
    creativebark
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    I was chatting with my server company (media temple) and shared your screenshot.
    This is what they sent me:

    FileZilla is attempting to use TLS encryption with a regular FTP connection. This will not work and is an issue with the new version of FileZilla. To resolve the issue they will need to create a connection in File/Site Manager, and select plain FTP only as the encryption type.

    I use cyberduck and I can connect to the FTP easily.

    Let me know if that resolves the issue to connect to the FTP.

    November 5, 2015 at 5:05 pm #226315
    creativebark
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    November 5, 2015 at 5:57 pm #226340
    Rui Guerreiro – SUPPORT
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    Sorry mate but is doing the same timeout error.
    Any IP country restriction? I’m accessing from Portugal.

    -Rui

    November 5, 2015 at 6:03 pm #226347
    creativebark
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    Post count: 96

    No idea, did you tried using Cyberduck?
    Can you send me the error again.

    November 5, 2015 at 6:06 pm #226351
    creativebark
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    are this your settings within filezilla?

    http://dl.databasedaryl.com/screencap/FileZilla.jpg

    November 5, 2015 at 6:12 pm #226356
    creativebark
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    November 5, 2015 at 6:18 pm #226359
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    With that option I can get in but can’t download anything to see the content.
    Something strange that I notice is that this files in the screenshot attached should be in the initial directory where it exists the wp-config.php

    https://www.dropbox.com/s/dafxotwqwk5vadt/Screenshot%202015-11-05%2017.16.41.png?dl=0

    Something was copied to the wrong place.

    Can’t you get any backup prior to the point where it was working?

    -Rui

    November 5, 2015 at 6:30 pm #226368
    creativebark
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    November 5, 2015 at 6:39 pm #226374
    creativebark
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    November 5, 2015 at 11:09 pm #226446
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