Search trouble

[Rui Guerreiro – SUPPORT]

No problem. Thanks Ed.

-Rui

[HanneTBH]

I just discovered that the overflow issue that you helped me with previously in this thread has returned. Any suggestions on how to fix it?

[David Martin – Support]

Do you have any CSS errors present, what is your login URL/WP credentials?

[HanneTBH]

This reply has been marked as private.

[David Martin – Support]

I have now updated the CSS to this:

.search-result .search-item-content em {
    word-break: break-word;
    overflow: hidden;
    white-space: normal;
}
.search-result h5 a {
    word-break: break-word;
    white-space: normal;
}

Please can you test again?

Thanks.

[HanneTBH]

It seems to work, but I can’t be sure, because my page appears to be falling to pieces! (I’m literally close to tears right now.) Everything looks wrong and the photos are gone and I’m being told to install swift framework (which I didn’t uninstall), but I get an error message when I try to do that. Please help!!

[Rui Guerreiro – SUPPORT]

We just released a new update, can you check in the plugins update and update to the latest version. Don’t forget to clear the browser cache.

-Rui

[HanneTBH]

I can’t see it there, because the whole thing has uninstalled itself!

[HanneTBH]

I have waited to update wp and wc – should I do that now? Will that help? Panicking!

[David Martin – Support]

Hi,

Please re-activate the plugin or simply install the SF plugin again from Appearance => Install Plugins.

[HanneTBH]

I just get an error message!

[David Martin – Support]

What error message? Please provide full details.

[HanneTBH]

I go to Appearance/Install plugins. On top of the Install Required Plugins page is the Swift Framework plugin, marked as Required, and Not Installed. I click on Install, and it says (loosely translated from Norwegian):
Downloading installation package
Unpacking
Installing…
Target folder already exists. /home/3/n/naturalglow/www/wp-content/plugins/swift-framework/
Installation failed

[David Martin – Support]

Using your FTP or Cpanel file manager, navigate to /wp-content/plugins/.

Delete the folder /swift-framework/.

Then install again.

[HanneTBH]

Thank you! I’ve finally had help doing that, and now things appear to be ok (haven’t checked the whole site yet). Is now the time to update wp and wc too, or should I wait? How about Revolution slider?