New Landing › How can we help? › Themeforest Theme Support › Neighborhood › problems after updating to Neighborhood 2.10 and WooCommerce 2.3

Viewing 15 posts - 31 through 45 (of 50 total)
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    Posted in: Neighborhood
  • February 14, 2015 at 6:04 pm #150161
    thecookstays
    Member
    Post count: 35

    Hi there,

    I just updated to the latest Woocommerce version and the whole site went blanc. http://www.thecookstays.com

    Any wild ideas on what the root cause could be?

    Thanks again!

    KInd regards.

    Jarl

    February 14, 2015 at 7:12 pm #150168
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @creatorofstuff – what wasn’t right about that quickview plugin I suggested?

    Hmm – can you send me the WooCommerce plugin and I’ll check it out here to see what’s up.


    @thecookstays     – looks like it could be memory related. Either check the server logs, or enable WP_DEBUG within wp-config.php

    – Ed

    February 15, 2015 at 3:47 pm #150230
    thecookstays
    Member
    Post count: 35

    Thanks for the tip Ed! The fatal error came from the Multisafepay plugins.
    I have asked them to have a look at it.

    Great support as always!

    Thanks again!

    Jarl

    February 16, 2015 at 5:00 pm #150621
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Ed.
    -Rui

    February 16, 2015 at 5:37 pm #150630
    creatorofstuff
    Member
    Post count: 313
    This reply has been marked as private.
    February 16, 2015 at 6:38 pm #150655
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @creatorofstuff if you can send me the zip file of the plugin, it will be much easier as I can test it locally.

    Thanks.

    – Ed

    February 16, 2015 at 7:29 pm #150665
    creatorofstuff
    Member
    Post count: 313
    This reply has been marked as private.
    February 18, 2015 at 3:16 pm #151289
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I just forward it to Ed so he can see it.
    -Rui

    February 19, 2015 at 1:55 am #151431
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    February 19, 2015 at 11:41 pm #151802
    creatorofstuff
    Member
    Post count: 313
    This reply has been marked as private.
    February 20, 2015 at 2:30 am #151833
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Simply add this css to hide it:

    div.pp_woocommerce .pp_details {
display: none;
}

    Happy to help!

    – Ed

    February 20, 2015 at 8:54 pm #152056
    creatorofstuff
    Member
    Post count: 313
    This reply has been marked as private.
    February 20, 2015 at 9:26 pm #152059
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,
    Just add the !important tag like this

    
div.pp_woocommerce .pp_details {
display: none!important;
}

    -Rui

    February 20, 2015 at 10:58 pm #152090
    creatorofstuff
    Member
    Post count: 313

    Perfect! Thank you!!!

    So will this “fix” be in the next theme update, do you know?

    February 20, 2015 at 11:03 pm #152091
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great.

    I think so only Ed can confirm this. But since is also in your custom css you won’t have a problem with it.

    -Rui

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    Posted in: Neighborhood
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