New Landing › How can we help? › Cardinal › "File Permission Issues. We were unable to modify required files…"

Tagged: ,

Viewing 15 posts - 1 through 15 (of 56 total)
1 2 3 4
  • Back to forum
    Posted in: Cardinal
  • August 28, 2015 at 4:18 am #208298
    kimorbit
    Member
    Post count: 21

    File Permission Issues
    We were unable to modify required files. Please ensure that /var/www/mywebsite/wp-content/uploads/ has the proper read-write permissions, or modify your wp-config.php file to contain your FTP login credentials as outlined here (link to https://codex.wordpress.org/Editing_wp-config.php#WordPress_Upgrade_Constants) ..

    That’s an error i get in my dashboard after 2.3 update. I’ve looked at the codex and it didn’t make much sense to me. Can you please help me out on why i’m getting this error?

    August 28, 2015 at 5:40 am #208301
    ndaffunchio
    Member
    Post count: 44

    Same for me in Joyn template 🙁

    August 28, 2015 at 6:51 am #208317
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your hosting provider can resolve this issue easily.
    Thanks
    Mohammad

    August 28, 2015 at 6:55 am #208320
    kimorbit
    Member
    Post count: 21

    I’m using VPS and don’t have any support to resolve this but by myself. Could you your help on how to.

    August 28, 2015 at 7:12 am #208327
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to this directory /var/www/mywebsite/wp-content/uploads/ through FTP software. Now right click on it to change its permission 644. Hope it should help to you.

    Thanks
    Mohammad

    August 28, 2015 at 9:34 am #208352
    manofmany
    Member
    Post count: 91

    Also experiencing this issue after upgrading.

    August 28, 2015 at 9:42 am #208353
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you guys activate another theme like Twenty 15 to see if the error goes away?

    -Rui

    August 28, 2015 at 10:02 am #208361
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We dont make any changes in Upload directory. So this issue should not come after upgrade.
    Thanks
    Mohammad

    August 28, 2015 at 10:06 am #208362
    Kirsten
    Member
    Post count: 192

    With me also the same error after upgrading the theme to 2.30 on 5 websites with Cardinal.

    August 28, 2015 at 10:16 am #208366
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @Kirsten,

    Can you try my suggestion of activating another theme so we can understand where the problem is?
    Thanks

    -Rui

    August 28, 2015 at 11:54 am #208401
    Daniel
    Member
    Post count: 1

    I get the same error after upgrading to 2.30

    August 28, 2015 at 12:12 pm #208409
    Kirsten
    Member
    Post count: 192

    I activated a different theme and the error disappeared

    August 28, 2015 at 12:19 pm #208411
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I updated mine and don’t have any problem.


    @Kirsten     can you provide us the details of 1 site that we can check?
    Use the private reply.

    Thanks

    -Rui

    August 28, 2015 at 12:27 pm #208414
    Kirsten
    Member
    Post count: 192
    This reply has been marked as private.
    August 28, 2015 at 12:42 pm #208418
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @Kirsten

    Can you change the password because your reply wasn’t private?
    Thanks

    let us know about the new one.

    -Rui

  • Back to forum
    Posted in: Cardinal
Viewing 15 posts - 1 through 15 (of 56 total)
1 2 3 4

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register