New Landing › How can we help? › Cardinal › "File Permission Issues. We were unable to modify required files…"

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    Posted in: Cardinal
  • August 29, 2015 at 12:42 pm #208597
    imweird
    Member
    Post count: 132

    Same exact problem over here.
    When I initially activate the theme – no problem.
    When I update the framework the error pops out.
    I’ve changed file permission but nothing.

    I’ve installed wordpress clean 3 times. Any other theme no problem.

    August 29, 2015 at 12:49 pm #208598
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We’ve just sent out v2.31 – you should see this in your WordPress dashboard shortly.

    – Ed

    August 29, 2015 at 1:36 pm #208607
    paolo robaudi
    Member
    Post count: 11

    ok Ed
    I’m waiting for good news
    thanks
    bye

    August 29, 2015 at 1:38 pm #208608
    paolo robaudi
    Member
    Post count: 11

    ok with 2.31 all is ok!
    thanks bye

    August 29, 2015 at 1:38 pm #208609
    paolo robaudi
    Member
    Post count: 11

    it looks i let you know in case for new problems
    bye

    August 29, 2015 at 1:59 pm #208613
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem.

    – Ed

    August 29, 2015 at 2:33 pm #208615
    Raquel Wilson
    Member
    Post count: 26

    Thanks for such a quick turnaround for this fix guys. Stellar support as always!

    August 29, 2015 at 2:50 pm #208616
    mengeco
    Member
    Post count: 558

    and for Joyn, is it planned a 2.31 update to fix this pb?
    Thanks

    August 29, 2015 at 5:56 pm #208634
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @mengeco – will be going out shortly.

    – Ed

    August 29, 2015 at 8:14 pm #208641
    mengeco
    Member
    Post count: 558

    ok, thanks, I can work while waiting

    August 30, 2015 at 1:10 am #208659
    pimientofrito
    Member
    Post count: 13

    Wow guys! That was quick.
    My webpage was doing crazy things and errors everywhere, but now everything works perfectly.

    Thanks!

    August 30, 2015 at 2:25 am #208663
    graf007
    Member
    Post count: 147

    What was the issue? Everything works great now, but I need to know for my report to the higher-ups 🙁

    August 30, 2015 at 2:35 am #208664
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The custom fonts update we received from Redux to fix the issue, but if you haven’t used it before it reports an error as the folders used aren’t there, due to new filesystem changes. I’ve reported this to them, and reverted in the latest update until it’s resolved.

    – Ed

    September 1, 2015 at 5:27 pm #209321
    mikesefton
    Member
    Post count: 27

    hi support i have the same problem after updating the new version

    please help me out here

    September 1, 2015 at 9:31 pm #209364
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Make sure you have updated the Swift Framework plugin, as well as all other plugins.

    – Ed

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