[thepipeguys]

Hi Melanie,

No problem. I just posted another comment in the other thread and I won’t post in this one anymore. No one has gotten back to me in that other thread since the 23rd I believe and this is a pretty big issue for us. I thought the update to 2.0 would fix it but it hasn’t. Thanks for your help!

[thepipeguys]

Hey guys we really need a solution for this issue. I tried clearing the short description box (as I think Ed was suggesting) but the issues are persisting.

So while I have the page builder for products turned on my three problems are:

1. The content of most page builder elements appears in places where they shouldn’t (see my photo from 3 posts back).

2. When I add any kind of page builder element, the arrows for the related product carousel are way off the mark (see how high they are in the photo when my mouse is hovered over a related product).

3. If I add no page builder elements then the content I have in the Product Description Box (which is supposed to show in the “Description Accordion” isn’t there. It only appears if I add a page builder element.

Thanks for your help!

[thepipeguys]

Ed,

That fixed it for me! Damn plugins… thanks so much for your help. It wouldn’t be a nice site without your theme!

– Jon

[thepipeguys]

This reply has been marked as private.

[thepipeguys]

Hello Ed,

I just tried it with the product mini asset and it gave me the same (incorrect) results. The only correct results I have seen are the ones output by WooCommerce’s native “Best Sellers” widget.

[thepipeguys]

Thank you very much Ed! I got it working!

[thepipeguys]

I just found the WooCommere CSS option you mentioned and yes it was activated.

[thepipeguys]

I do not know what you mean by “activate woo commerce CSS”. Can you please explain that?

My website URL is http://thepipeguys.com

In another thread, the developer Ed said this issue has something to do with the short description box, but I still don’t know how to fix it.

Any help is much appreciated, thanks!

[thepipeguys]

Hey Ed,

What do you mean by “Please check your “Product Short Description” boxes”?

What exactly causes the issue pictured in my attachment?

What does the “Product Short Description Box” have to do with it?

Thanks a million!

[thepipeguys]

I am on the latest version of Dante. I tried disabling all plugins but unfortunately it didn’t work =/

Any other idea what could be causing it?

[thepipeguys]

That did the trick. Thanks so much!

[thepipeguys]

Sure, it’s http://thepipeguys.com

It occurs on multiple pages.

Thanks!

[thepipeguys]

This reply has been marked as private.

[thepipeguys]

Hey cmohs01,

Did you ever figure out what the issue was with the ratings feature? Seems like I am having the same issues as you.

Can anyone help me out with this? Check the following URL to see the issue. http://thepipeguys.com/product/bac-pack-bow-stern/

Thanks!

[thepipeguys]

Sorry about that. My website was down for maintenance. .It is back up and running and that URL should work now (http://thepipeguys.com). Please update me on the issues I listed. Thanks!