[thepipeguys]

Hi Ed,

Sorry it took so long to get back to you. It turns out the issue is with a Woocommerce plugin called “Waitlist”. I emailed Woothemes about it and they advised me to try the standard wordpress theme real quick to see if the issue is actually with the plugin or something with the theme that is causing a plugin error. So I did just that and the issue goes away when I activate the WordPress 2015 theme. I currently have the Atelier theme active on my staging site so you can see the issue.

You can see it here: http://thepipeguys.staging.wpengine.com/product-category/smoking-pipes/peterson-smoking-pipes/

I’ve been using the Waitlist plugin for a very long time with the Dante theme with no issues, but this all started when I switched to Atelier for some reason. Thanks for your help!

[thepipeguys]

Ed,

How do I remove that functionality? Do I have to edit the theme code or is there an option in the backend? Finally, after I remove the functionality, will the plugin work as is or did you edit its files? Thanks very much for your help on this!

[thepipeguys]

Sure, Ed. Here it is and thanks! Looking forward to the fix.

Attachments:

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[thepipeguys]

Thank you, I will wait to hear form them. Will they be emailing me?

[thepipeguys]

Thanks,

That code worked perfectly. What would be the code to achieve the same effect on a category archive page?

http://thepipeguys.com/product-category/smoking-pipes/factory-smoking-pipes/peterson/

[thepipeguys]

http://thepipeguys.com/product-tag/churchwarden/

[thepipeguys]

Was there ever any solution to this? I am experiencing the same issue. My navigation bar top border starts off black and then turns white and stays white.

[thepipeguys]

Hey Ed,

I just went ahead and decided to install a fresh copy of the theme. I downloaded the latest version from Themeforest.com and the CSS file is only version 5.2

(see screenshot)

Any way you can send me the most up to date CSS file and/or theme file?

Thanks!

[thepipeguys]

Hey Ed,

It seems as though even after the update the problem still persists. You can check it out on any of our product pages (http://thepipeguys.com). Please let me know if there is something I am doing correctly on our end. Thanks!

[thepipeguys]

Thanks, that worked!

[thepipeguys]

My website URL is http://thepipeguys.com

My theme version is Dante 2.14

[thepipeguys]

Yes it can be closed. Thanks Ed!

[thepipeguys]

Now the issue has changed.

The Page builder content is appearing as normal below the product.

I have turned the “Product Description Tabs Mode” off, and now the description content is appearing without needing to have anything in the page builder area. If I turn “Product Description Tabs Mode” on again, the problem persists.

Now, however, all of my products page formatting is off. Content is being pushed all the way to the left and right edges of my browser and the arrows for the “Related Products” carousel are still appearing far two high.

I have already turned off all my plugins in attempt to see if it was a plugin conflict. It doesn’t appear to be. All these issues still persisted even when all my plugins were turned off. I don’t know if anyone else is being plagued by these same issues, but it is affecting the image of our business and I would really like a resolution. Thank you.

[thepipeguys]

Thank you Melanie!

[thepipeguys]

Sorry, I forgot to attach the images to my previous post.