[lisabmurray]

I still don’t feel comfortable providing access to my site.

I have followed all instructions, downloaded the installable wordpress package only and attempted to install numerous times on multiple sites. I can’t be the only one having this problem.

[lisabmurray]

I’m not going to post my website and ftp access details on a public forum.

I don’t know why you need the theme package, but it is attached. It is the installable wordpress file.

I have tried this install on 5 different websites that I manage and each time I get the same result. I would rather just have a refund than continue to mess with this.

[lisabmurray]

I have verified compatibility with the current wordpress install, various plugins and browsers.
I did download the installable wordpress file only – as suggested.
I am still getting error messages on attempted install

“The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.”