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HI, Managed to find the update in “installed plugin” and updated the Rev. slider ver. 5.0.3 to ver. 5.1.4 without any problems!
Issue solved and I´ll close the ticket from here!
BR_eccesso

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HI David!
Sure, no problems with that. Unfortunately I haven´t come that far, with my intentions of contacting the developer of the plugin yet, but I´ll hold the ticket open so far!
BR/@eccesso

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Hi Ed,

I was prepared for you to enter this ticket. Fine you´re on! Hello to you!

I will try to test the WooCommerce plugin setup up against the Twenty Fifteen theme. Sure – no problems with that. But if this wont solve it, I´m back again to the “how-to-do-the-setup-with-shipping-feature?”. Which means…the issue is not a theme issue – but rather the plugin. And due to the comprehensive supportforum WooCommerce already has regarding this specific problem, the knowledge “how-to-solve-the-already-welknown-problem” – maybe also – be part of SwiftIdeas´ excellent support. The advantage of this problem solving, could only provide even more excellent support service at SwiftIdeas – than it already is!…Get my point?
My ticket is not aimed to intimidate your supporters…those days are over from my part….remember?
If your support team could provide the solving guidelines for this specific issue, your clients – inclusive me – only will become more happy then they probably already are! Don´t forget…SwiftIdeas are among the outmost popular theme developers on site at Envato Marketplace! This position also intends – according to my opinion – a huge responsibility for the excellent products SwiftIdeas provide to their customers. And…..read carefully….I´m not saying your not responsible.
Well Ed…we shouldn´t discuss this any further…I´ll try to figure it out…thank for your reply…BR/_@eccesso

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Sure, I get your point!…but…..this problem can´t be new to SwiftIdeas supportteam, which could – in some extend – prepare your supporters in catching up with the knowledge to solve this particular request – regarding the WooCommerce shipping features. It actually already is a welknown problem, and with my knowledge to the usual excellent support SwiftIdeas provides, your replies are a bit disappointing from my point of view – as a regular client at SwiftIdeas.
Well…I don´t think we´ll get any further…so…I´ll try to manage with the support the plugin developers hopefully may provide to make the WooCommerce shipping features work?

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I´ve got your pov and try to find the proper support at plugin developers.
Sorry for the inconvenience my ticket may have caused.

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Hi, I´m not sure what the Twenty 15 theme is? One of SwiftIdeas´s? And why do you refer to this theme, when I´m using ATelier?
Regarding my request to your support of setting up one of the most crucial WooCommerce features, I find it quite natural to submit my request to SwiftIdeas, simply because the WooCommerce shopping facilities is part of/integrated in all of your themes!
I know that the WooCommerce plugin is a “third part” piece of software developed by WooCommerce, but this shouldn´t keep you unaware of your responsibility to the huge number of clients – who purchase the themes SwiftIdeas develop and where the WooCommerce is integrated in all of them.
I´m surprised you can´t do better then addressing me to WooCommerce Support.

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HI Ed,
I don´t hold you responsible for anykind of unawareness with regards to the revslider update which is a “third party software”! The awareness will probably come from users of the revslider, who besides from the much more advanced features in the new version, experience an unknown number of issues or niggles? My best guess is, that the reported malfunctions will be feedbacked to the slider developers, who hopefully manage to fix the issues/bugs in future updates? The 5.0.3 is actually ready for the 5.0.4 update, which hasn´t been released yet?
The only choice I´ve got know is, to continue the my works with the latest rev_slider version. It isn´t the worst solution, but rather annoying because of the unknown number of “niggles here and there”. THe new features are great, but the previous version already worked fine! So….
I´ll close the ticket and keep you guys updated with anykind of niggles here and there!

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HI Ed,

What you forgot to tell me was, that it actually is more then completely impossible to reverse the rev_slider to a previous version, referring to the SwiftFrameworks plugin, which also has been updated! Referring to this issue, if you consider this as an issue? I can´t use/install the revslider ver. 4.6.5! But thanks anyway for providing it.
I´ve installed the revolution slider ver. 4.6.5, imported the proper sliders, added the proper alias on page, and now ALL pages are blanc!?? THe site has simply disappeared!?
I´ve never experienced neither seen this before, and I guess the only way to continue my works is – it is still a guess….is the installation of revslider ver. 5.0.3…and wait for the update which bugfixes the Random mode issue, among other unknown issues which I haven´t had time to check up for….
The new revslider has some powerfull editing features…no question about that! But…this version…needs some more testing, updates&bugfixes!
I´ll keep an eye on the supportforum to check if other users experience the same problems with the revslider update as I have.

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