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Viewing 15 posts - 106 through 120 (of 20,136 total)
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  • David Martin – Support
    Moderator
    Post count: 20834

    Marking as resolved.

    Thanks.

    in reply to: Reset password doesn't work #331010
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The theme does not control this.

    If you enable Twenty17, you will see the issue will still be present.

    You would need to contact WooCommerce support

    https://support.woothemes.com/hc/en-us

    in reply to: Clients Image Size #331009
    David Martin – Support
    Moderator
    Post count: 20834

    I’d very strongly advise you to add it to the child theme. We supply this in the main zip from themeforest.

    Can you enable the Carousel, so I can see the issue also. Currently, it looks to be disabled.

    in reply to: Disable Comments & Social on Portfolio #331008
    David Martin – Support
    Moderator
    Post count: 20834

    The supplied login details are not working, can you check those and update?

    To confirm, you simply want to remove comments/social share from the portfolio items?

    in reply to: Add to cart button text cutoff / not centered #330992
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you update the to the latest available theme version, this was fixed some time back:

    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    1a) The header logo you would set a max height and the width would then be proportionally scaled to match. Do this in Theme Options => Logo Options => Logo Max Height.

    1b) For the footer logo, you’d need to use a text widget and add the HTML for an image to that. You can then add a class to the HTML image code and use CSS to set the max width of the image.

    Ex: Img HTML + Class

    <img src="http://www.taxtv.com.au/wp-content/uploads/2016/01/REES-LOGO-est-2013.png" alt="" class="footer-img" />

    Ex: Class for the above code. Added to Theme Options => Custom CSS.

    img.footer-img {
      max-width: 200px;
    }

    2) You can move/remove those in Theme Options => Header Options => Header Right Config.

    3) You can remove that in Theme Options => Header Options => Header Right Config. Drag out the Side Slideout Menu.

    4) Insert a Row asset, set the background to Black in the Row settings. Inside the Row, add in your Icon Box assets. To add your own icon image, edit the Icon Box asset settings and choose Icon Box Icon Type => Image. You can then upload your icon image. Ref:

    5) I’d recommend you simply use the Image Banner asset.

    6) That is not possible by default, you’d need to use some custom CSS to alter the appearance of those.

    Thanks.

    in reply to: Product frontend error. #330988
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Soren,

    I can switch between funtions.js and function-min.js seamlessly using the Performance On/Off options. The option worked as expected both on your site and my dev site.

    When Ed sends out the update, the change will be in the minified JS file so there will not be a need to have it set to Off.

    There are no changes or related changes to this on our Git diff’s either.

    Thanks.

    in reply to: SVG header logo #330987
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you send me a dropbox link of the SVG so I can test further locally?

    Do you have any console error log messages on Chrome specifically?

    in reply to: SVG header logo #330956
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you upload it so I can see the error difference between the two browsers – do you any console error log messages on Chrome?

    in reply to: Add to Cart AJAX not working #330955
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, can you supply me with a WP login?

    in reply to: ADD TO CART CAN'T PROCEED TO CHECK OUT #330951
    David Martin – Support
    Moderator
    Post count: 20834

    1) It’s in the root install of WordPress on your server, you will need to use your FTP to amend this or ask your host to do this.

    2) Only increase the value if you see the line define('WP_MEMORY_LIMIT', '256M'); with a lower value then 256.

    3) No, this is not part of the theme. It’s the config of the actual WordPress install on your server.

    Thanks.

    in reply to: Add to Cart AJAX not working #330948
    David Martin – Support
    Moderator
    Post count: 20834

    So the item is added, but the cart notification (wobble/dropdown) is not triggered to display?

    Thanks.

    in reply to: Logo stretch error. #330947
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The supplied login details are not working, can you check those and update?

    However, it looks like you have some custom CSS setting the width to 1.5k+ px:

    If you remove that CSS, the logo looks to display as expected:

    Cheers.

    in reply to: Add to Cart AJAX not working #330940
    David Martin – Support
    Moderator
    Post count: 20834

    What result did you get?

    – A blank screen?
    – Any error messages?
    – 0 Items still in the cart?
    – What OS/browser are you using?

    in reply to: Team member view not same size #330938
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The images output will only be the correct square ratio if the image you are uploading is either large enough to be correctly re-sized to a square ratio or the upload ratio is correct, ie – square.

    Be sure the images are actually a square ratio before uploading, ie 600x600px.

    Thanks.

Viewing 15 posts - 106 through 120 (of 20,136 total)