Woocommerce Cart in Top Bar Shows Wrong Sum

[floriank]

Hi,

I find that the top bar cart of woocommerce shows the wrong sum and product count. I attached a screenshot to illustrate what I mean.

I would appreciate any help.

Best regards,
Florian

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[Rui Guerreiro – SUPPORT]

Hi,

Can you provide us your website url so we can have a look?

– Rui

[floriank]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

The sum in my test seems ok, but the product count after being update changes to a wrong quantity.

This could be a plugin conflict. Can you provide us admin credentials so we can take a look?
Please send it through private reply.

-Rui

[floriank]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
There is login popup before wordpress admin login screen. So provide also login detail for this. Please seactivate all plugins except theme recommended plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s)

Thanks 🙂
With Best Regards
Mohammad

[floriank]

Hi,

I had already sent you the credentials for that popup in my second post.

Best
Florian

[Mohammad – SUPPORT]

Hi,
Please upgrade to latest version 2.64 of theme and check for issue.
Thanks 🙂
With Best Regards
Mohammad

[floriank]

Hi Mohammad,

its still the same. BTW you have full admin rights and the environment is a sandbox just for solving this issue, so please feel free to do whatever you need to do to solve this issue.

Thanks and best regards,
Florian

[Mohammad – SUPPORT]

Hi,
Please check it now and let me know your feedback.
Thanks 🙂
With Best Regards
Mohammad

[floriank]

Dear Mohammad,

its still the same. You can see this in the attached screenshot. The cart shows only the sum for one product.

Best
Florian

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[Mohammad – SUPPORT]

Hi,
The developer of theme will assist you now.
Thanks 🙂
With Best Regards
Mohammad

[Swift Ideas – Ed]

Hi @floriank

Something appears to be wrong with your setup, and unlikely a theme issue. The count is showing as 1 without me evening adding anything – https://www.dropbox.com/s/f38qpc92nvsb8j5/Screenshot%202014-08-22%2003.41.40.png

I’d suggest deleting the theme, and downloading the latest version, to start fresh on the files.

– Ed

[Swift Ideas – Ed]

The price is showing fine for me, but count is acting weird on refresh – https://www.dropbox.com/s/zcjis3gr0z7l8r3/Screenshot%202014-08-22%2003.47.27.png

[Swift Ideas – Ed]

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