New Landing How can we help? Cardinal Visual issues after update

Viewing 15 posts - 31 through 45 (of 45 total)
  • Posted in: Cardinal
  • #307520
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks David.

    -Rui

    #308079
    HiroiSekai
    Member
    Post count: 144

    Any updates on this?

    #308091
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Not sure, David is not around today because of the holiday season.
    Will forward it to David so he can reply you tomorrow when he comes back.

    -Rui

    #308453
    HiroiSekai
    Member
    Post count: 144

    Hi,

    Was this forwarded? It’s been 3 days and I realize there is no support over the weekends. I’d like this looked into by then.

    Thanks.

    #308477
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes it was. You will have to wait for his reply.

    -Rui

    #308498
    HiroiSekai
    Member
    Post count: 144

    Okay, thanks.

    Just one more issue has popped up as well on this page: http://hiroi-sekai.com/discover/

    All of the images are placed in the Page Builder exactly the same, but two of the images are showing up in a massive size and covering the others around them. Why is this happening? I can’t find anything external classes affecting them either.

    #308596
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please check those Image asset settings in the Page Builder. Do they have a Fullwidth Option enabled?

    #308747
    HiroiSekai
    Member
    Post count: 144

    Hello,

    No, every single element on the page is exactly the same, just two random images happen to be enlarged. It also doesn’t happen on certain devices for me, and clearing all caches (WP Engine, Cloudflare, WordPress, browser), didn’t work.

    Also, any updates on the music player visual issues? I know this is fixable because it used to work properly before one of the big Cardinal updates.

    Thanks

    #308873
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Remove this on those two images:

    #308883
    HiroiSekai
    Member
    Post count: 144

    Oh great, that fixed it. Thanks! Don’t know why those were turned on for 3 images (turns out it was 3), I literally just duplicated prior elements to achieve the effect.

    Regardless, thanks again! If I can just get that audio player CSS looked into, that’ll solve all of my remaining issues. Cheers.

    #308955
    David Martin – Support
    Moderator
    Post count: 20834

    Please also add this CSS:

    @media only screen and (max-width: 767px) {
    .mejs-controls a.mejs-horizontal-volume-slider {
        display: none;
    }
    }

    This will clear it up to look like this:

    #309018
    HiroiSekai
    Member
    Post count: 144

    Hi,

    That code is not working, either with or without the code you gave earlier in the thread. And how about anything past mobile width? There are problems with every single size scale of the media player right now.

    #309030
    David Martin – Support
    Moderator
    Post count: 20834

    Be sure to add the CSS to Theme Options => Custom CSS for now. I have added that and tweaked it. Please now test again.

    And

    #309036
    HiroiSekai
    Member
    Post count: 144

    Perfect, that looks good, thanks David.

    There’s just one type of page left with this lingering issue: http://hiroi-sekai.com/stargazing-chocolate-baby/

    How can we make that look the same as the other pages? Both on all desktop and mobile sizes.

    Thanks again.

    #309100
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I have just tweaked the % width.

    Can you screenshot what you see?

Viewing 15 posts - 31 through 45 (of 45 total)

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