New Landing › How can we help? › Atelier › Unable to see demo content after import

Viewing 2 posts - 16 through 17 (of 17 total)
1 2
  • Back to forum
    Posted in: Atelier
  • September 19, 2015 at 1:41 pm #214708
    3969120a
    Member
    Post count: 159

    CS,

    I worked with WordPress for many years and have installed at least 50 different themes. Atelier is, by far, the best theme we have worked with to date, and, continues to be improved by the team.

    1. Does your host fully support WordPress, including latest script updates?
    2. Did you do a clean install as https?
    3. Did you set all permalinks?
    4. Did you install Atelier from Dashboard?
    5. Did you install more than one Demo?

    Although I am an independent developer, it appears to me that the problem is with your installation/configuration, not Atelier/SwiftIdeas.

    It sounds as though you need to start over with a clean install and be sure that your host is optimized for WordPress.

    Regards,
    David

    September 21, 2015 at 10:02 am #214885
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @kahaani

    What specific error do you get? Can you turn on the debug mode?

    Probably that is not theme related and only Envato can make a refund we don’t have any control on that.


    @David
    Thanks for your kind words, we do our best to keep improving and fix what any issue that exists.

    -Rui

  • Back to forum
    Posted in: Atelier
Viewing 2 posts - 16 through 17 (of 17 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for the following item
Atelier - Creative Multi-Purpose eCommerce Theme
Login and Registration Log in · Register