New Landing › How can we help? › Themeforest Theme Support › Supreme › Slider issue

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    Posted in: Supreme
  • May 30, 2013 at 8:14 pm #6641
    graines
    Member
    Post count: 16

    I do apologise as I am clearly being a little slow and I am sure this is a really simple fix. I have setup my homepage however I am having trouble getting the slider to work. I am unsure as to whether I require the revolution slider or the normal slider. Either way I do not seem to be able to replicate your demo site. I have been through the documentation however still do not seem to be able to get anything to change on the slider. Could you please point me in the correct direction.

    1) Which slider do I need to use to get you ‘demo’ slider replicated?
    2) What are the settings for this?

    Really appreciate your help.

    Cheers

    May 31, 2013 at 3:07 pm #6697
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    The slider on http://supreme.swiftideas.net/ is the normal slider. Its settings should be set by default; if not, please import our supreme_theme-options.txt demo data, you can find it in the Demo Content folder of your download.

    Regards,
    ————————————————————————————————————

    Cosmin
    Support Assistant

    June 1, 2013 at 4:31 pm #6821
    graines
    Member
    Post count: 16

    Thanks for your reply. I have tried importing all the xml data however this still does not work. All I currently have on the slider is the post title and excerpt in the centre of the slider. No background and no white box with text is as per your demo page. Please help!

    I have noticed a slider option in the posts pages, however when I add an image and text justification to the options nothing changes.

    Appreciate all your help.

    Thanks

    June 3, 2013 at 3:43 pm #6930
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Where are you adding the slider image?

    Note that you will need to assign your slider item to a slider group (they work like ‘categories’ for posts) and set the featured image for that slider item.

    Regards,
    ————————————————————————————————————

    Cosmin
    Support Assistant

    June 4, 2013 at 12:19 pm #7032
    graines
    Member
    Post count: 16

    If I set you up with a login would you be able to jump on the site and take a look.

    Many thanks

    June 4, 2013 at 7:30 pm #7084
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Sure thing, just make sure it’s an admin user and post the details here, in a private reply.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    June 5, 2013 at 7:20 am #7105
    graines
    Member
    Post count: 16
    This reply has been marked as private.
    June 7, 2013 at 7:16 am #7433
    graines
    Member
    Post count: 16

    Hi, I haven’t heard anything. Could you please give me an update?

    Many thanks

    June 8, 2013 at 9:51 am #7506
    graines
    Member
    Post count: 16

    The slider issue is still not sorted. Please could you help asap? I private messaged you the url and username and password.

    Thank you

    June 9, 2013 at 4:04 pm #7600
    Cosmin – SUPPORT
    Member
    Post count: 3851
    This reply has been marked as private.
    June 10, 2013 at 7:29 pm #7735
    graines
    Member
    Post count: 16
    This reply has been marked as private.
    June 11, 2013 at 4:15 pm #7851
    Cosmin – SUPPORT
    Member
    Post count: 3851
    This reply has been marked as private.
    June 20, 2013 at 6:15 am #8765
    graines
    Member
    Post count: 16

    Hi – yes the posts have been imported from an another WordPress blog using the standard WordPress import/export function. Is there a fix for this that can be applied please? Thank you

    June 20, 2013 at 9:05 pm #8837
    Cosmin – SUPPORT
    Member
    Post count: 3851

    I don’t think it will work on imported posts – can you try creating one from scratch and see if it works on that one?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    June 20, 2013 at 9:30 pm #8847
    graines
    Member
    Post count: 16

    This works ok on newly created posts however I am upgrading from a website with many posts and these need to be imported. Are you able to fix this for me please? Thank you

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    Posted in: Supreme
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