New Landing › How can we help? › Themeforest Theme Support › Nota › Screen product sold out

Viewing 15 posts - 31 through 45 (of 63 total)
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    Posted in: Nota
  • March 23, 2017 at 11:35 am #318205
    katiiar
    Member
    Post count: 85

    Beyond 5 produces the buttons disappear

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    March 23, 2017 at 11:47 am #318211
    David Martin – Support
    Moderator
    Post count: 20834

    1) Please disable the CSS I mentioned here: #318151.

    2) Please add your FTP details.

    3) Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst I investigate.

    Thanks

    March 23, 2017 at 11:54 am #318215
    katiiar
    Member
    Post count: 85

    As the site is public I can not remove the css and the plugin because I need it. I put the following ftp details

    March 23, 2017 at 11:54 am #318218
    katiiar
    Member
    Post count: 85
    This reply has been marked as private.
    March 23, 2017 at 11:55 am #318219
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, do you have a staging site?

    I’d suggest you enable the slideout cart and disable the floating cart whilst I look into this in more detail.

    March 23, 2017 at 11:59 am #318221
    katiiar
    Member
    Post count: 85

    Ok I’ll put the cart slide out, I tried it a while ago and on computer the problem is no more on mobile and tablet it’s the same button dispApear

    March 23, 2017 at 12:00 pm #318222
    katiiar
    Member
    Post count: 85

    Its good

    See that, on tablette and mobile cant see the button below

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    March 23, 2017 at 12:32 pm #318234
    David Martin – Support
    Moderator
    Post count: 20834

    That could be the WooCommerce ajax cache, I now see:

    March 23, 2017 at 12:44 pm #318239
    katiiar
    Member
    Post count: 85

    I purge the cache in case, but I still see like that on my ipad

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    March 23, 2017 at 12:48 pm #318241
    katiiar
    Member
    Post count: 85

    And on mobile ip there are the buttons but you can not scroll to see all the artciles

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    March 23, 2017 at 12:51 pm #318245
    David Martin – Support
    Moderator
    Post count: 20834

    Do please remove your custom CSS.

    Thanks.

    March 23, 2017 at 12:54 pm #318247
    katiiar
    Member
    Post count: 85

    If i remove the custom css all the settings on the appearance of my site will go away

    March 23, 2017 at 12:55 pm #318248
    David Martin – Support
    Moderator
    Post count: 20834

    Sure, you would only remove the cart modifications.

    March 23, 2017 at 12:59 pm #318256
    katiiar
    Member
    Post count: 85

    It’s okay, i hope to have nothing to forget

    March 23, 2017 at 1:24 pm #318262
    katiiar
    Member
    Post count: 85

    Worse than before we no longer even see the buttons

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