New Landing How can we help? Themeforest Theme Support Neighborhood Sale – Add to Cart button missing

Viewing 15 posts - 16 through 30 (of 32 total)
  • #270031
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok.Will need sometime to check this.
    As soon as possible I will reply.

    -Rui

    #270904
    guentherportfolio
    Member
    Post count: 266

    Hi Rui,

    I do not want to annoy you, but are there any news regarding this issue? Thanks in advance for your help.

    Best regards
    Martin

    #271052
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Couldn’t check it yet, today it’s a complicated day so will try to see it tomorrow.

    Thanks

    -Rui

    #271220
    guentherportfolio
    Member
    Post count: 266

    Hi Rui,

    ok. Thanks for the info.

    Best regards
    Martin

    #271256
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Great thanks to Rui.
    Mohammad

    #271827
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #272451
    guentherportfolio
    Member
    Post count: 266
    This reply has been marked as private.
    #272675
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Here are the sale products, add through the page builder: http://neighborhood.jedipress.com/sale-test/.

    Thanks.

    #272764
    guentherportfolio
    Member
    Post count: 266

    Hi David,

    thanks for the test. You have created an new page. Do you also tested the sale products on the home page?
    http://neighborhood.jedipress.com
    It seems that the Page Builder has problems with sale products in combination with the starting or home page.

    #272939
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It doesn’t seem that is related with the homepage since it’s happening also here.
    http://neighborhood.jedipress.com/another-sale-test/

    My conclusion is that the sale product buttons only display fine in the 1st time they appear.
    https://www.dropbox.com/s/qq5ym9vz9c8y80q/Screenshot%202016-06-07%2012.19.09.png?dl=0

    Will forward to Ed so we can get a solution for this issue.
    Thanks

    -Rui

    #273129
    guentherportfolio
    Member
    Post count: 266

    Thanks Rui. I really appreciate your help. Looking forward to hear from you.

    Best regards
    Martin

    #273134
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. We will have to wait that Ed has some time to fix it.
    Thanks

    -Rui

    #273182
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    The issue is with the plugin – here is what it looks like on the default WordPress theme using WooCommerce shortcodes:

    – Ed

    #273223
    guentherportfolio
    Member
    Post count: 266

    Hi Ed,

    Thanks for your help. You mean the upload plugin, right? Do you have a suggestion what I could do, to have it working again (if it’s not to deactivate the plugin 😉

    For me it is hard to understand where exactly the problem is, because only sale products are affected. As we already knew other products are working fine. Is it a wrong code in the upload plugin? Thanks in advance for your help.

    Best regards
    Martin

    #273224
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Martin,

    By seeing the same issue on the default WordPress theme, with default WooCommerce shortcodes, this proves that the error is not with the theme. You’d need to contact the plugin developer for a resolution here.

    – Ed

Viewing 15 posts - 16 through 30 (of 32 total)

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