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[David Martin – Support]

Hi @TimbreDesign,

If you can add that plugin WooThemes Min/Max Quantities, then can you list the plugins settings and the steps to reproduce the error I’ll pass this back to our lead dev for investigation.

Thanks.

[TimbreDesign]

Hi David, not sure what you mean by “add that plugin” ?

Here’s the plugin:
https://www.woothemes.com/products/minmax-quantities/

I’m not using the plugins global settings, only the individual product settings. Here is a link to a simple product that is using a minimum quantity purchase rule of 3:
http://woocommerce-9183-31199-77022.cloudwaysapps.com/shop/volcanic-ash-kimono/

I have attached a screenshot of the error (says I have 0 in my cart) when I attempt buying 3 of the item. Like I said before, if you up the quantity to 4 it allows the item in the cart. (I can, in the cart, lower the item back to 3 and it validates fine, so occurs only on the product pages).

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[David Martin – Support]

Hi,

Apologies, I meant please attach the plugin zip file here.

Thanks.

[David Martin – Support]

PS – can you confirm: Have you tested with Ajax disabled: Theme Options => WooCommerce => Product Options => Add to cart ajax => Disabled

Thanks.

[TimbreDesign]

Yes definitely tested with Ajax add-to-cart disabled, no help. Min/max plugin is attached.

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[David Martin – Support]

I’ll need to pass this back to our lead developer for discussion for the possibility of future compatibility integration.

Thanks.

[TimbreDesign]

Hmm, ok, well I’m at a loss here, are you saying that your team won’t be finding a fix for this for me asap?

This site is soon going into production and Min/Max Quantities is an integral function of the site.

I was under the presumption when purchasing the theme that it is WooCommerce compatible, and while I realize that it is impossible to make a theme compatible with all plugins (albeit even native WooThemes plugin), I really don’t understand why the developers of Atelier (or why any theme would for that matter) would interfere with purchase quantities at all..

Very frustrated.

[David Martin – Support]

Hi @TimbreDesign,

We will look into it asap but I cannot guarantee a timeframe for you.

The theme is compatible with WooCommerce, but every extension plugin has it’s own way of interacting with WooCommerce core plugin.

Thanks.

[David Martin – Support]

Hi,

Whilst working on a new theme’s Woo integration I have invested a little on this also.

If you open this file atelier/woocommerce/single-product/simple.php, create a backup of the contents and paste in this: https://gist.githubusercontent.com/webadelic/865f0039ffeedfc34df1/raw/ead9d6376e117daa00c2d6b6daf548410a0a7c58/simple.php.

Does this help you?

– David.

[TimbreDesign]

Ok, so shouldn’t this be placed in the child theme under: atelier-child/woocommerce/single-product/add-to-cart/simple.php ???

[David Martin – Support]

Hi,

Yes you can do that if on a live site, if you have a staging or development site where you can quickly test this before you add it to a live site then the first method.

– David.