New Landing How can we help? Themeforest Theme Support Dante Product Image not showing in mobile version

Viewing 3 posts - 16 through 18 (of 18 total)
  • Posted in: Dante
  • #158785
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Frank

    I’m sorry to hear of the issues you are having, but this is a rare case – to say the theme is not ready for mobile ecommerce isn’t fair, given it works 100% on our demo.

    Unfortunately rare cases do pop up, often due to random factors. I’ll log in to your admin now and investigate further.

    – Ed

    #158787
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Quick question – how have you updated to the latest theme versions? Manually or via auto-update?

    – Ed

    #158790
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    However you updated, the flexslider js file wasn’t updated. I’ve just replaced it for you, and it works.

    Please ensure whenever you update manually, that it is complete.

    – Ed

Viewing 3 posts - 16 through 18 (of 18 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register