New Landing › How can we help? › Cardinal › Product gallery slides wrong direction

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    Posted in: Cardinal
  • February 9, 2016 at 2:03 pm #247581
    dirkmol
    Member
    Post count: 113

    Unfortunately this didn’t work. Still have the same problem.
    I hope your developer can come up with a solution.

    February 9, 2016 at 2:27 pm #247586
    dirkmol
    Member
    Post count: 113

    The problem is in the translate3d() option on the flex-slider. The first parameter gets a negative while it should have a positive.

    February 9, 2016 at 2:36 pm #247588
    David Martin – Support
    Moderator
    Post count: 20834

    @dirkmol – ok will pass this back. Will get an update to you asap.

    Thanks.

    February 9, 2016 at 2:47 pm #247592
    David Martin – Support
    Moderator
    Post count: 20834

    @dirkmol – can you privately add your WP login details here. The originals are not working.

    Thanks.

    February 10, 2016 at 11:41 am #247852
    dirkmol
    Member
    Post count: 113
    This reply has been marked as private.
    February 10, 2016 at 12:13 pm #247865
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Here are two tests I need you to perform, change the below to OFF and re-test:

    1) Change these theme options:

    General Options => Performance Options => Load pre-minified scripts => Off

    2) Change these plugin settings:

    Swift Framework Options => Performance => Load pre-minified stylesheets* => Off
    Swift Framework Options => Performance => Load pre-minified scripts* => Off

    Please flush any plugin cache and clear your browser cache before re-testing.

    Thanks.

    February 10, 2016 at 1:36 pm #247916
    dirkmol
    Member
    Post count: 113

    Hi David,

    The “General Options => Performance Options => Load pre-minified scripts => Off” did the trick. I guess now it is possible for you to narrow down the problem and fix it in a theme update. We are happy for now.

    Thanks for helping.

    February 10, 2016 at 2:55 pm #247954
    infushka
    Member
    Post count: 60

    Yes, I confirm the problem Performance Options
    cancellation and everything works

    February 10, 2016 at 3:02 pm #247958
    David Martin – Support
    Moderator
    Post count: 20834

    Great, thanks for confirming guys. I have reported this back to the team to get it fixed in the next update.

    Thanks.

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