New Landing › How can we help? › Cardinal › Problems with updating cart in header

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    Posted in: Cardinal
  • May 4, 2015 at 8:32 am #171427
    landonl
    Member
    Post count: 16
    This reply has been marked as private.
    May 4, 2015 at 9:32 am #171451
    dirkmol
    Member
    Post count: 113

    Very curious to your results, having the same issue for a couple of weeks now. Looks like it’s not due to a plugin.

    Please keep me posted.
    Cheers,
    Dirk

    May 4, 2015 at 9:35 am #171454
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Developer of theme will assist you shortly.
    Thanks
    Mohammad

    May 5, 2015 at 10:28 pm #172163
    Msmith
    Member
    Post count: 41

    I have this same issue as well. Unfortunately I was unsure how to provide FTP/Cpanel access to Rui, so hopefully you guys can find the answer through this user!

    May 6, 2015 at 10:07 am #172284
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @Msmith

    Need those details in the other topic so I can have a proper look, it could be different things. Sometimes 1 installed plugin can make a difference.

    -Rui

    May 19, 2015 at 9:13 am #176340
    dirkmol
    Member
    Post count: 113

    Is this problem solved yet? Haven’t heard anything in a while …
    Cheers, thanks, Dirk

    May 19, 2015 at 7:31 pm #176648
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @dirkmol

    Not yet, we didn’t had the proper ftp access to check it.
    Can you provide us ftp to your site so we can debug it?

    Use the private reply.
    Thanks

    -Rui

    May 20, 2015 at 8:01 am #176764
    dirkmol
    Member
    Post count: 113
    This reply has been marked as private.
    May 20, 2015 at 9:40 am #176799
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    May 20, 2015 at 1:21 pm #176935
    dirkmol
    Member
    Post count: 113
    This reply has been marked as private.
    May 20, 2015 at 1:35 pm #176949
    dirkmol
    Member
    Post count: 113
    This reply has been marked as private.
    May 20, 2015 at 1:36 pm #176950
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Guess there is an misunderstood, I still need the FTP access but you don’t have to give me access to everything. The directory start can be in the theme directory(wp-content/themes).

    -Rui

    May 20, 2015 at 1:38 pm #176951
    dirkmol
    Member
    Post count: 113
    This reply has been marked as private.
    May 22, 2015 at 11:17 am #177689
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. I will give a try installing a plugin that will let me edit the files, but I’m afraid of getting a White screen and to solve that only with FTP.

    -Rui

    May 29, 2015 at 11:31 pm #179829
    landonl
    Member
    Post count: 16

    Hi Mohammad,

    It’s been almost a month since I’ve heard any updates about this. Have there been any findings?

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