Problems with updating cart in header

[dirkmol]

Hi,

Today we came up with a rather strange bug. If you try deleting products from the cart in the header (see attachments), the number of products changes, but the price doesn’t. If you continue shopping (or refresh the page), the removed items return to the card as well.

It seems like this only is the case with variable products. When you delete single products it works fine …

Hope you can fix this!
Dirk

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[Mohammad – SUPPORT]

Hi,
Please provide correct admin login detail.
Thanks
Mohammad

[dirkmol]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
Please provide me correct admin login detail.
Thanks
Mohammad

[dirkmol]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
Please deactivate all plugins except woocommerce to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
Thanks
Mohammad

[landonl]

Hi there!

I’m having the same issue and I’ve tried deactivating and reactivating all plugins except for WooCommerce (and Swift Framework, which can’t be deactivated) and I still have that issue—exactly what @dirkmol identified:

I click on a product, add it to my cart, and it shows up in the header. When I click the little “x” next to that product, the item count turns to “0,” but the total still shows for the product that was initially added. When the page is refreshed, the item is back in the cart. As of right now, any items can be removed from the cart only through the cart page itself, not through the header.

Any insight would be helpful.

Thanks

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[Mohammad – SUPPORT]

@landonl – Are you using the latest version of theme?
Thanks
Mohammad

[Mohammad – SUPPORT]

@landonl – Are you using the latest version of theme and plugin?
Thanks
Mohammad

[landonl]

It appears that I am.

Cardinal version: 2.08
WooCommerce version: 2.3.8

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[Mohammad – SUPPORT]

Hi,
Please deactivate all cache plugin and try to check the issue.
Thanks
Mohammad

[landonl]

Thanks, Mohammad, but I’m actually not running any cache plugins :/

Here’s a list of my active plugins:

Akismet
Cardinal Demo Content
Contact Form 7
Easy Google Fonts
Go—Responsive Pricing & Compare Tables
LayerSlider WP
Master Slider WP
oAuth Twitter Feed for Developers
Regenerate Thumbnails
Revolution Slider
(Swift Framework)
Velvet Blues Update URLs
WooCommerce
WooCommerce jQuery Cookie Fix
WooCommerce Quickview

[Mohammad – SUPPORT]

Hi,
It seems any plugin conflict. Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
Thanks
Mohammad

[landonl]

This is actually what I started with. I deactivated all plugins (except for Swift Framework—which, as I mentioned before, I could not deactivate—and WooCommerce) and I still had the same issue.

[Mohammad – SUPPORT]

Hi,
Please provide me WordPress admin login detail to check.
Thanks
Mohammad