New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Problem with child theme

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    Posted in: Neighborhood
  • March 23, 2015 at 12:38 am #159630
    KrullDesign
    Member
    Post count: 56

    Hi
    I updated the theme, wordpress and woocommerce and now my shopping cart and wishlist in the header don’t drop down the mini cart and list. I get the arrow but no box with info. If I change to the parent it works but if I put it back to the child they disappear. I have done some additions to the child theme but even when I delete that and install a fresh child theme they still don’t show.
    Any advise?
    Nick

    March 23, 2015 at 12:50 am #159631
    KrullDesign
    Member
    Post count: 56

    Also is there a way to turn off the categories of each product on the shop pages?

    March 23, 2015 at 1:41 am #159633
    KrullDesign
    Member
    Post count: 56

    Oh sorry for all the short replies but it looks like my navigation isn;t in line with the logo and shopping cart but instead seems to be at the top of the page. This is on both the parent and child themes.
    Thanks

    March 23, 2015 at 4:19 am #159654
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please activate your parent theme first and follow given below guidelines.

    1- You can Enable all drop down through Admin -> Theme Options -> Header Options -> Show Cart Aux Options.

    2- Use this custom css code:-
    span.posted_in{display:none !important;}

    3- Use this custom css code:-

    #main-navigation{
margin-top:30px !important
}

    Thanks
    Mohammad

    Thanks
    Mohammad

    March 23, 2015 at 4:33 am #159660
    KrullDesign
    Member
    Post count: 56

    Thanks Mohammad,

    2 & 3 works great but for 1 this option was already marked as “on”. It’s on for both parent and child themes. But I need to use the child theme. The Parent theme shows the dropdown but then child theme only shows the arrow, no dropdown
    Please advise

    Thanks
    Nick

    March 23, 2015 at 4:35 am #159662
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach marked screenshot image.
    Thanks
    Mohammad

    March 23, 2015 at 5:38 am #159686
    KrullDesign
    Member
    Post count: 56
    This reply has been marked as private.
    March 23, 2015 at 6:11 am #159691
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please remove all custom css code temporary and check.
    Thanks
    Mohammad

    March 23, 2015 at 6:22 am #159693
    KrullDesign
    Member
    Post count: 56

    Hi Mohammed,

    I have deleted al the child files and uploaded a fresh child theme from your download and it’s still doing the same thing. I have left it as this so you can see

    Thanks
    Nick

    March 23, 2015 at 6:34 am #159698
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    My colleague will assist you shortly.
    Thanks
    Mohammad

    March 25, 2015 at 1:19 am #160456
    KrullDesign
    Member
    Post count: 56

    Hi

    I still haven’t got any feedback
    Please advise
    Nick

    March 25, 2015 at 6:38 am #160477
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    He will assist you shortly whenever he comes online.
    Thanks
    Mohammad

    March 25, 2015 at 10:49 am #160562
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide me ftp access so can check it?
    Thanks

    Edited – I tried and it seems fine to me, try to clear your cache.
    https://www.dropbox.com/s/ikft6sw6d6vsejc/dropdown_shopping_bag.png?dl=0

    -Rui

    March 25, 2015 at 11:37 am #160584
    KrullDesign
    Member
    Post count: 56

    Thanks Rui,

    Very strange it wasn’t working yesterday, but all good now

    nick

    March 25, 2015 at 11:39 am #160589
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. It was cache from the browser.
    -Rui

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    Posted in: Neighborhood
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