New Landing How can we help? Themeforest Theme Support Neighborhood Problem with child theme

Viewing 15 posts - 1 through 15 (of 36 total)
  • #159630
    KrullDesign
    Member
    Post count: 56

    Hi
    I updated the theme, wordpress and woocommerce and now my shopping cart and wishlist in the header don’t drop down the mini cart and list. I get the arrow but no box with info. If I change to the parent it works but if I put it back to the child they disappear. I have done some additions to the child theme but even when I delete that and install a fresh child theme they still don’t show.
    Any advise?
    Nick

    #159631
    KrullDesign
    Member
    Post count: 56

    Also is there a way to turn off the categories of each product on the shop pages?

    #159633
    KrullDesign
    Member
    Post count: 56

    Oh sorry for all the short replies but it looks like my navigation isn;t in line with the logo and shopping cart but instead seems to be at the top of the page. This is on both the parent and child themes.
    Thanks

    #159654
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please activate your parent theme first and follow given below guidelines.

    1- You can Enable all drop down through Admin -> Theme Options -> Header Options -> Show Cart Aux Options.

    2- Use this custom css code:-
    span.posted_in{display:none !important;}

    3- Use this custom css code:-

    #main-navigation{
    margin-top:30px !important
    }

    Thanks
    Mohammad

    Thanks
    Mohammad

    #159660
    KrullDesign
    Member
    Post count: 56

    Thanks Mohammad,

    2 & 3 works great but for 1 this option was already marked as “on”. It’s on for both parent and child themes. But I need to use the child theme. The Parent theme shows the dropdown but then child theme only shows the arrow, no dropdown
    Please advise

    Thanks
    Nick

    #159662
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach marked screenshot image.
    Thanks
    Mohammad

    #159686
    KrullDesign
    Member
    Post count: 56
    This reply has been marked as private.
    #159691
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please remove all custom css code temporary and check.
    Thanks
    Mohammad

    #159693
    KrullDesign
    Member
    Post count: 56

    Hi Mohammed,

    I have deleted al the child files and uploaded a fresh child theme from your download and it’s still doing the same thing. I have left it as this so you can see

    Thanks
    Nick

    #159698
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    My colleague will assist you shortly.
    Thanks
    Mohammad

    #160456
    KrullDesign
    Member
    Post count: 56

    Hi

    I still haven’t got any feedback
    Please advise
    Nick

    #160477
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    He will assist you shortly whenever he comes online.
    Thanks
    Mohammad

    #160562
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide me ftp access so can check it?
    Thanks

    Edited – I tried and it seems fine to me, try to clear your cache.
    https://www.dropbox.com/s/ikft6sw6d6vsejc/dropdown_shopping_bag.png?dl=0

    -Rui

    #160584
    KrullDesign
    Member
    Post count: 56

    Thanks Rui,

    Very strange it wasn’t working yesterday, but all good now

    nick

    #160589
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. It was cache from the browser.
    -Rui

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