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New Landing › How can we help? › Atelier › Not able to create NEW PAGE or PRODUCT, defaults to Gallery
- This topic has 21 replies, 2 voices, and was last updated 7 years by Rui Guerreiro – SUPPORT.
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Posted in: Atelier
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October 11, 2016 at 12:33 pm #295708
Definitely it’s something with WPML. In this situation you need to reach their support and explain them this situation.
-Rui
October 11, 2016 at 12:36 pm #295711Hi Rui —
Okay thanks I have already created a ticket but they are much less responsive than you all, thanks again. I will reach out again if (once WPML have been either fixed or deleted) I am still having the problem with New Product or New Page = New Gallery.
Thank you,
AmyOctober 11, 2016 at 12:46 pm #295713No problem. Let us know the result.
-Rui
October 14, 2016 at 7:40 am #296393Hi Dave,
WPML has finally been completely deactivated and deleted from my system and database, however I am still have the problem of “new product” and “new page” defaulting to “new gallery”.
You can see in the screenshots below that the title is “Add New Page” and “Add New Product” but in both cases, the permalink defaults to a “gallery” and the gallery categories are the only categories present.
Any ideas about how to get this fixed asap? ๐ I’d really like to get my site back online since it’s been broken for almost a week because of WPML!!
Also, I am still not able to upload any new media (it remains “crunching” and then doesn’t add) and the media display is quite strange again — the grey blocks below are also coming from my “galleries”.
Also, I all my plugins (swift framework) and themes are up to date.
Thanks so much,
AmyAttachments:
You must be logged in to view attached files.October 14, 2016 at 8:07 am #296405Another thing strange — I am trying to update my menu, and when I click on the page entitled “BROCHES” and then click on “Add to Menu” the only thing that is add is a GALLERY page (hj x melody leblond all the way at the bottom) YIKES !
Any ideas? It seems like something very strange is going on with the galleries… and I have to admit they are an integral part of my new site so i’d really like to keep them if possible.
For my info, is support available during the weekend as well? Since I know it’s almost the weekend and I would have really liked to move forward with this.
Best,
AmyAttachments:
You must be logged in to view attached files.October 17, 2016 at 8:42 am #296799Hey guys – any ideas here? I am begging for your help as soon as possible! ๐ My site has been offline for over a week now..
Now that WPML has been completely deactivated, I don’t know what else the problem could be except for the theme or WooCommerce.Thank you in advance,
AmyOctober 17, 2016 at 10:18 am #296818Hi,
This is something that isnt theme related.
I just installed Twenty Sixteen theme in your site and disabled the SwiftFramework plugin and I got this error when trying to create a new post.https://www.dropbox.com/s/k71qhlu1lbv9vb0/Screenshot%202016-10-17%2010.16.51.png?dl=0
This is not normal and shows that something happened to your WordPress installation.
Try to upload again all the WordPress files. But something might be broken in the databaseSimilar issue
https://wordpress.org/support/topic/creating-default-object-from-empty-value-of-line-639-wp-adminincludespostphp/-Rui
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Posted in: Atelier
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