New Landing How can we help? Themeforest Theme Support Neighborhood New user registration not working – Neighborhood v1.94 and WC v2.2.7

Viewing 15 posts - 31 through 45 (of 46 total)
  • #124811
    yita33
    Member
    Post count: 27

    I updated WooCommerce 2.2.8 and Neighborhood 1.9.6 and it works!!!
    You don’t need to wait to Themeforest, you can update the theme from your admin panel.
    Thanks to the team for fixing it, and sorry if we have been a bit nervious these days but is very important for any shop.

    #124813
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    #124816
    creatorofstuff
    Member
    Post count: 313

    @Kyle – Is anybody hearing me that you guys did something to my site yesterday (through admin access) that made my footer disappear? I have upgraded to the latest theme version and it is still messed up.

    Please acknowledge that you are at least aware of this. (And that you will either fix it or tell me exactly what Rui did so I can fix it.)

    #124820
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Sorry about that, it would have been Rui, he’s off today so I can’t check with him. I’ll log into your site now to see if I can find what he’s changed

    – Kyle

    #124821
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    There’s no widgets in your footer? (see screenshot)

    – Kyle

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    #124824
    creatorofstuff
    Member
    Post count: 313

    There were before Rui was “fixing” the problem of not being able to register yesterday.

    #124826
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Apologies on his behalf, I’ll have to check with him what he did

    – Kyle

    #124827
    creatorofstuff
    Member
    Post count: 313

    It’s ok. I just want to fix it.

    I can always re-create those widgets, but I’m uneasy about why they disappeared in the first place. I know he would not have intentionally deleted them, so that makes me think he did something else that is causing the problem. Meaning, if I re-create them, maybe that problem is going to still be there.

    Should I recreate the widgets? What could have caused them to get wiped out? I have a backup of the site. If I knew what files he changed, I could replace them. What should I do?

    #124837
    creatorofstuff
    Member
    Post count: 313

    @Rui – For some reason, when you worked on my site yesterday, all of the footer widgets, and actually, it turns out all of the widgets (including side bars) were moved to the inactive widget list. Weird!

    I moved them all back.

    I’m hoping that there is nothing fundamentally wrong now that will cause problems in the future. Was there something you did that might cause something like this again?

    Please advise. Thank you. (By the way, I still appreciate everything you guys do.)

    #124936
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @creatorofstuff

    I didn’t change anything specifically in your footer section.

    What I did was to test a modification in an theme file that managed the Woocommerce login/registration process..

    Don’t remember if I activate your childtheme or not but even that shouldn’t inactivate the selected footer widgets. Not sure what happened but apologize for any inconvenient.

    It seems that your footer is ok now.

    -Rui

    #124939
    creatorofstuff
    Member
    Post count: 313

    @Rui –

    No worries. I was able to put it all back together pretty easily once I figured out that all of the widgets were sitting in the unused section (already formatted). That is very strange that that even happened, but all is well that ends well. (I only wanted to make sure there wasn’t still something left to do to prevent it from happening again but I guess not.)

    Thank you for your help. I always appreciate it!

    #124942
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks
    -Rui

    #126660
    Grifone
    Member
    Post count: 22

    So good. Now it’s work so good the registration form.
    Sorry man, can you help me for remove wordpress admin bar?
    I noticed that when a new user registers on my site shows the wordpress admin bar is visible.
    I want to remove / hide or disable this bar

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    #126841
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    @Grifone – I already replied at your another topic.
    Thanks
    Mohammad

    #316391
    Aggie
    Member
    Post count: 5
    This reply has been marked as private.
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