New Landing › How can we help? › Themeforest Theme Support › Neighborhood › New user registration not working – Neighborhood v1.94 and WC v2.2.7

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    Posted in: Neighborhood
  • October 30, 2014 at 2:58 pm #124534
    creatorofstuff
    Member
    Post count: 313
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    October 30, 2014 at 3:12 pm #124539
    kamarch
    Member
    Post count: 21
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    October 30, 2014 at 3:43 pm #124555
    kamarch
    Member
    Post count: 21
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    October 30, 2014 at 3:46 pm #124557
    numidia
    Member
    Post count: 18

    I have te same problem. How can resolve the issue?

    October 30, 2014 at 3:57 pm #124565
    numidia
    Member
    Post count: 18
    This reply has been marked as private.
    October 30, 2014 at 4:12 pm #124571
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @creatorstuff
    can you try again? Clear the browser cache first.

    -Rui

    October 30, 2014 at 6:43 pm #124612
    creatorofstuff
    Member
    Post count: 313

    Thank you – I am now able to register, but something looks odd on the page. There is now space at the bottom of the page below what is supposed to be the bottom bar of the page. See screenshot.

    Also, can you please tell me what you did to fix the registration problem so I understand it?

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    October 30, 2014 at 6:45 pm #124614
    creatorofstuff
    Member
    Post count: 313

    I realize that you can’t really see the space in my screen shot because the background is white, too. But there is white space (about the same width as the bottom black bar) at the very bottom.

    October 30, 2014 at 6:46 pm #124617
    creatorofstuff
    Member
    Post count: 313

    Oh gosh, I just realized that my entire bottom section with all of the links is missing, too!!!

    October 31, 2014 at 11:31 am #124742
    kamarch
    Member
    Post count: 21

    Any chance you can let me know how they fixed your registration issue? It’s been 4 days with no clear answers in this thread and with a deadline in a few hours I’m getting highly frustrated with getting absolutely no replies or answers while everyone else is getting served.

    October 31, 2014 at 2:24 pm #124790
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This issue has been fixed now, please update the theme to the latest version

    – Kyle

    October 31, 2014 at 2:49 pm #124796
    creatorofstuff
    Member
    Post count: 313

    This has not been completely fixed. Whatever you (Rui) did to my site yesterday caused the footer to disappear.

    Please fix this!

    October 31, 2014 at 2:57 pm #124797
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No, the developer has fixed it and released a new version of the theme, you need to update to that version

    – Kyle

    October 31, 2014 at 3:00 pm #124799
    creatorofstuff
    Member
    Post count: 313

    I did! This is so frustrating. I gave you guys admin access and next thing I know there is no footer. I have updated the theme. Please fix this.

    October 31, 2014 at 3:05 pm #124800
    kamarch
    Member
    Post count: 21

    Where is this update? I need it NOW. Not when themeforest.net decided to propogate their servers with your update. Which in my experience can take days! On top of that I have made many customizations to the code and don’t want to have to triple check them all over again. Can you not just tell us where the code went awry?

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    Posted in: Neighborhood
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