New user registration not working – Neighborhood v1.94 and WC v2.2.7

[n8-b]

Hi there,

I have the latest versions of WordPress, Neighborhood and WooCommerce installed. Unfortunately new users are unable to create an account at the moment. Nothing seems to happen on submit.

Thanks for the help,
Nathan

[Kyle – SUPPORT]

Hi

Can you please test this with TwentyFourteen enabled? Just so we can see if it is a theme issue or WooCommerce issue

– Kyle

[n8-b]

Hi Kyle,

Just tested with TwentyFourteen enabled and I am able to register new users. I switched back to Neighborhood 1.94 and was unable to register a new user. It doesn’t seem to be submitting the form.

Thanks,
Nathan

[Kyle – SUPPORT]

Ok I’ll forward this to the developer so he can look into it

Thanks for letting us know

– Kyle

[yita33]

Hello, yes, it didn’t work with v1.93 and still not working.
I need a solution because I can’t lauch my shop without this functionality
Can I change something like neighborhood/woocommerce/myaccount/form-login.php?

[Kyle – SUPPORT]

I’ve forwarded this to the developer for you

– Kyle

[adambrgmn]

This doesn’t work on my site either. Waiting for the developer to reply.

[Kyle – SUPPORT]

No problem

[yita33]

I have updated to woocommerce v.2.2.8 and the problem is still there. New user registration is not working yet. Any solution?

[creatorofstuff]

I, too, and watching this thread and waiting for a solution, as it also does not work on my site. 🙁

[kamarch]

I have this issue as well with the Cardinal theme.

[n8-b]

I just updated to Neighborhood v1.95 and confirm that this is still not working. New users can register in 2014 theme but not in Neighborhood, so this is definitely a theme issue.

Please look into this ASAP. Without a functional user registration we will have to cancel a special shop offer we have scheduled for 31st October.

Thanks

[Rui Guerreiro – SUPPORT]

@n8-b

Can you enable wp-debug to true in the wp-config.php
And can you also send admin credentials using the private reply option?

-Rui

[n8-b]

Hi Rui – unfortunately I can’t do this for about 4 hours. I’m out of the office right now. Sorry.

[Rui Guerreiro – SUPPORT]

Ok. No problem.

@creatorofstuff

@yita33

@adambrgmn

Can any of you provide admin credentials and enable the wp-debug to true.
If you sent it through private reply only the support team will see it.

Since the problem seems to be common to all, the solution should also be common.

Thanks.

-Rui