Issues with Updating to Pinpoint v.1.63

[Rui Guerreiro – SUPPORT]

Not seeing it anymore. It was inside wp-content/themes
If it also doesn’t appear in Appearance-> Themes than it’s everything ok.

-Rui

[Anonymous]

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[Rui Guerreiro – SUPPORT]

Install this plugin https://wordpress.org/plugins/regenerate-thumbnails/

and regenerate all thumbnails. Let us know if it worked.

-Rui

[Anonymous]

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[BrianOD]

Same issue, I think, our uafjournalism.com “Pinpoint” theme Extreme Alaska site crashed immediately following the 1.63 update. I’m contacting nour tech in the a.m. This a school publication, however, and we may not have time to work out SQL issues in time for students to complete final projects this semester. Can we please get a zipped version of 1.62 ASAP?
Brian O’Donoghue
[email protected]
University of Alaska Fairbanks
Journalism Department

[Rui Guerreiro – SUPPORT]

@sasha5791
In this one I had to remove the image and add it again.
http://www.barrynestransky.com/for-sale-6-lakeshore-drive-kananaskis

Will forward to Ed to see if there is an solution to fix all the images.

@BrianOD
Check your php version it should be Php 5.3+

To send you the version 1.6.2 you will need that you create a new topic so I can reply you privately.

You can provide here in a private reply your site url and admin credentials so we can try to get the 1.6.3 right in your server. Let us know how you prefer.

-Rui

[Swift Ideas – Ed]

Hi @sasha5791

As far as I’m aware, nothing in the update would cause those images to load at a lower resolution – those are part of the content, not something the theme controls.

– Ed

[Anonymous]

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[Swift Ideas – Ed]

Depends if you use a sidebar or not. I’d recommend at least 1200px wide.

– Ed

[Anonymous]

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[Swift Ideas – Ed]

Ahh. I think I’ve seen your issue. When you add the image to the post, make sure you change this: https://www.dropbox.com/s/dyxchf0ogd3eto9/Screenshot%202015-04-29%2019.58.05.png?dl=0

Maximum upload size for an image should ideally be a few hundred Kb, definitely not Mb!

– Ed

[Anonymous]

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[Swift Ideas – Ed]

Hi there,

Those would not have been affected by the Pinpoint update. For Medium I’d recommend 800 x 800, and Large set to 1200 x 1200.

– Ed

[Anonymous]

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[Rui Guerreiro – SUPPORT]

No problem. thanks Ed.
-Rui