import demo data

[mpr186]

I set up the php.ini info as you stated in the manual, with higher memory for the import of demo data. However, it never works, it always only partially install the data then I get the following error message. I’m on (mt) :

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

[Ben – SUPPORT]

Can you send a message to your hosting provider I think it could be a security issue or it timing out for some reason

Thanks
Ben

[mpr186]

Working on it

[mpr186]

I sent a message to (mt) and they were helpful in a way :

“I believe you need to edit the php.ini file again. If the upload_max_filesize is larger than post_max_size, you must increase post_max_size so that it is bigger than upload_max_size.
If the value of post_max_size is larger than memory_limit, you must increase memory_limit so that it is larger than post_max_size.”

Now the thing is, even if I change these numbers in php.ini, the timeout is still happening.

Current php.ini has :
memory_limit = 248M
max_execution_time = 600
max_input_time = 600
upload_max_filesize = 200M
post_max_size = 224M
safe_mode = Off

And the problem is that it imports a few things, and when I try to import again, it’ll re-import them, this messes my db and setup, not to mention menus with doubles.

[Ben – SUPPORT]

This seems odd I wouldn’t put it down to slow host as MT are pretty good, I suggest doubling the values for now.

I’ll get Ed in here to see if he can give us an insight as to why it wouldn’t be working

Thanks
Ben

[mpr186]

Yes, it’s strange.

I doubled everything as follows:

memory_limit = 496M
max_execution_time = 600
max_input_time = 600
upload_max_filesize = 400M
post_max_size = 448M
safe_mode = Off

But still time out.

Btw, I did check the “Download and import file attachments”, correct?

Thanks.

[mpr186]

Seems like (mt) is limiting its server use for the grid service…

as follows:

120 seconds of CPU time
100MB of RAM usage
36 processes per node

So my current set up has:

memory_limit = 96M
max_execution_time = 100
max_input_time = 100
upload_max_filesize = 32M
post_max_size = 64M

and I still get a 500 Server error… it lags for a minute then stops.

[Ben – SUPPORT]

See if MT can increase it to the amount needed until you’ve finished uploading?

Thanks
Ben

[tabasc0]

The same problem it’s happening with me. i’ve tried to upload the “alt” file but i still get error ( a list of files with failed import status). The attachment url it’s correct in .xml files?

ex:

Failed to import Media “mismo-bag-grey007”
Failed to import Media “mismo-bag-grey006”
Failed to import Media “mismo-bag-grey005”
Failed to import Media “mismo-bag-grey004”
Failed to import Media “mismo-bag-grey003”
Failed to import Media “mismo-bag-grey002”
Failed to import Media “mismo-bag-grey001”
Failed to import Media “barena-blazer-blue005_1”
Failed to import Media “barena-blazer-blue002_1”
Failed to import Media “barena-blazer-blue004_1”
Failed to import Media “barena-blazer-blue003_1”
Failed to import Media “barena-blazer-blue001_1”
Failed to import Media “cp-sneaker-black005”
Failed to import Media “cp-sneaker-black003”
Failed to import Media “bunney-braslett003”
Failed to import Media “bunney-braslett002”
Failed to import Media “bunney-braslett001”
Failed to import Media “barca1”
Failed to import Media “L1040748”
Failed to import Media “L1040745”
Failed to import Media “L1040374”
Failed to import Media “L1040896”
Failed to import Media “business_news”
Failed to import Media “portfolio—20”
Failed to import Media “portfolio—29”
Failed to import Media “portfolio—30”
Failed to import Media “colombia1”
Failed to import Media “blog_post_3_thumb1”
Failed to import Media “16494750_72dpi_flip1”
Failed to import Media “office1”
Failed to import Media “office2”
Failed to import Media “office3”
Failed to import Media “ff_modal_1col_thumb”
Failed to import Media “ff_Kreativa_1col_thumb”
Failed to import Media “ff_sazzi_phones”
Failed to import Media “ff_sazzi_utoutPNG_small1”
Failed to import Media “ff_sazzi_projectImg1”
Failed to import Media “ff_sazzi_projectImg3”
Failed to import Media “ff_sazzi_projectImg2”
Failed to import Media “sazzi”
Failed to import Media “ff_macbook-air31”
Failed to import Media “ff_rp_bkg2”
Failed to import Media “escheresque”
Failed to import Media “ff_header_bkg_dark”
Failed to import Media “sazzi_full-width_bkg_dark”
Failed to import Media “tiny_grid”
Failed to import Media “groovepaper”
Failed to import Media “cibando_slider11”
Failed to import Media “cibando_slider31”
Failed to import Media “cibando_slider21”
Failed to import Media “cibando1”
Failed to import Media “ff_cibando_cinema11”
Failed to import Media “ff_cibando31”
Failed to import Media “ff_cibando21”
Failed to import Media “ff_cibando11”
Failed to import Media “watch”
Failed to import Media “kreativa-studio-watch”
Failed to import Media “KREATIVA-STUDIO-camera-lens”
Failed to import Media “weather_app”
Failed to import Media “weather-app-big1”
Failed to import Media “videoEgThumb”
Failed to import Media “modal”
Failed to import Media “modal-window”
Failed to import Media “upgrade-notification-big”
Failed to import Media “pricing-plans-big”
Failed to import Media “dr4w1”
Failed to import Media “Option-2_Rev-B1_web”
Failed to import Media “Final111”
Failed to import Media “tgfg”
Failed to import Media “tgfg1”
Failed to import Media “tgfg21”
Failed to import Media “glint1”
Failed to import Media “glintDesigns3-1280×853”
Failed to import Media “glintDesigns2-1800×1056”
Failed to import Media “glintDesigns12”
Failed to import Media “LISTN-FEED”
Failed to import Media “LISTN-music-player”
Failed to import Media “LISTN-my-profile2”
Failed to import Media “wishcloud”
Failed to import Media “WishcloudPreview1”
Failed to import Media “Wishcloud_1200”
Failed to import Media “256405094_12801”
Failed to import Media “256405094_12801_square”
Failed to import Media “ff_sazzi_1col_thumb41”
Failed to import Media “ff_cibando_1col_thumb”
Failed to import Media “Cpay_splash_screen”
Failed to import Media “Cpay_SignUp_big”
Failed to import Media “custom_map_pin”
Failed to import Media “office1”
Failed to import Media “office2”
Failed to import Media “office3”
Failed to import Media “ff_team3_retina_bw”
Failed to import Media “team2_retina_bw”
Failed to import Media “ff_team1_retina_bw”
Failed to import Media “ff_team4_retina_bw”
Failed to import Media “ff_client_blazer”
Failed to import Media “ff_client_mash”
Failed to import Media “ff_client_mode”
Failed to import Media “ff_client_tada”
Failed to import Media “ff_client_joe”
Failed to import Media “L1040748”
Failed to import Media “L1040745”
Failed to import Media “L1040374”
Failed to import Media “L1040896”
Failed to import Media “welcome”
Failed to import Media “nhood_impact_bkg”
Failed to import Media “nike_roshe_show”
Failed to import Media “nike_roshe_slide_textBig”
Failed to import Media “mm-suit-thinstiped-greyish001”
Failed to import Media “sharp_suit_thumb”
Failed to import Media “sharp_suit_thumb2”
Failed to import Media “acne-suit-blazer-navy001”
Failed to import Media “ol-suit-blazer-black001”
Failed to import Media “ol-blazer-pattern-navy001”
Failed to import Media “dvn-suite-navy001”
Failed to import Media “acne-dubblebreast-blazer001”
Failed to import Media “fanman-mag001”
Failed to import Media “fanman-mag_square”
Failed to import Media “sharp_suit_thumb_max”
Failed to import Media “sharp_suit_thumb_max43”
Failed to import Media “fanman-mag_thumb43”
Failed to import Media “fanman-mag_thumb43v2”
Failed to import Media “EYTYS_canvas_green02_ext”
Failed to import Media “EYTYS_Suede_black_ext”
Failed to import Media “EYTYS_leather_white02_ext”
Failed to import Media “EYTYS_Suede_yellow01_02_ext”
Failed to import Media “eytys_post_big_thumb”
Failed to import Media “EYTYS-packaging”
Failed to import Media “EYTYS_pressrelease-6”
Failed to import Media “EYTYS_pressrelease-6-2”
Failed to import Media “nh_rev_slider_sale_bkg”
Failed to import Media “nh_rev_sale_text1”
Failed to import Media “nh_rev_sale_text2b”
Failed to import Media “SALE_1”
Failed to import Media “ff_rev_slider_bkg_PB_escher”
Failed to import Media “ff_rev_responsive_iPhone”
Failed to import Media “ff_rev_responsive_iPad”
Failed to import Media “font_sizer1”
Failed to import Media “browsers”
Failed to import Media “font_chooser”
Failed to import Media “font_chooser”
Failed to import Media “nhood_header_options1”
Failed to import Media “nhood_header_options1_v2”
Failed to import Media “nhood_header_options2_v2”
Failed to import Media “nhood_header_options3_v2”
Failed to import Media “nhood_header_options4_v2”
Failed to import Media “nhood_header_options5_v2”
Failed to import Media “tour-all-options”
Failed to import Media “slider_flex”
Failed to import Media “slider_swift”
Failed to import Media “swift_slider2b”
Failed to import Media “swift_slider1”
Failed to import Media “favicon”
Failed to import Media “iPhone-dialer-thumb”
Failed to import Media “iPhone-dialer-big”
Failed to import Media “Note_4”
Failed to import Media “Note_2”
Failed to import Media “Note_3”
Failed to import Media “Note_1”
Failed to import Media “SALE_static”
Failed to import Media “neighborhood_logo”
Failed to import Media “neighborhood_logo@2x”
Failed to import Media “nhood-tour-content-colorizer”
Failed to import Media “nhood-tour-content-colorizer2”
Failed to import Media “nhood_asset_bkg”
Failed to import Media “nhood-general-options”
Failed to import Media “nhood-background-options”
Failed to import Media “nhood-header-options”
Failed to import Media “nhood-footer-options”
Failed to import Media “nhood-promo-bar-options”
Failed to import Media “nhood-colour-scheme-options”
Failed to import Media “nhood-default-meta-options”
Failed to import Media “nhood-asset-bkg-options”
Failed to import Media “nhood-archive-category-options”
Failed to import Media “nhood-font-options”
Failed to import Media “nhood-font-size-options”
Failed to import Media “nhood-testimonials-options”
Failed to import Media “nhood-jobs-options”
Failed to import Media “nhood-woocommerce-options”
Failed to import Media “nhood-social-options”
Failed to import Media “nhood-import-options”
Failed to import Media “nhood-post-meta”
Failed to import Media “nhood-portfolio-meta”
Failed to import Media “nhood-page-meta”
Failed to import Media “nhood-pbv2”
Failed to import Media “nhood-theme-options-summary”
Failed to import Media “nhood_header_opacity”
Failed to import Media “nhood-ultimate-header”
Failed to import Media “nhood-shop-3hps”
Failed to import Media “nhood-shop-process2”
Failed to import Media “nhood-responsiveImgs”
Failed to import Media “nhood-responsiveImgs2”
Failed to import Media “nhood-shop-3hpsV2”
Failed to import Media “nhood-shoppingBagV2-white”
Failed to import Media “nhood-respsonsive-ipad”
Failed to import Media “nhood-respsonsive-iphone”
Failed to import Media “nh_rev_slider_bkg”
Failed to import Media “nh_rev_slider_bkg_tiny_grid”
Failed to import Media “nh_rev_slider_bkg_esch_dark”
Failed to import Media “ff_rev_slider_bkg_roshe_test”
Failed to import Media “nh_rev_slider_bkg_esch_dark2”
Failed to import Media “sunbuddies-type01-tortoise-001”
Failed to import Media “ol-suade-jacket-grey001”

thanks,

Tassio Gabriel.

[OutoftheBoxWebsites]

I’m having the same error message as tabasc0 – when I try and import the “alt” demo file all I get is a load of failed messages!

[mpr186]

Weird answer from (mt) today:

Based on the error_log of your website, it looks that you are trying to load a dll file on your php.ini ‘php_gd2.dll’. Please be aware that ‘dll’ files are for Microsoft operating systems and would not work with Linux web servers.

By default the GD module is installed on the (gs) Grid-Service by default.

For more information on the installed PERL modules on the (gs) Grid-Service, please visit:

https://kb.mediatemple.net/questions/875/Installed+perl+modules

[Swift Ideas – Ed]

Hey guys,

In regards to the alt file, there was an issue with it. I’ve updated it and you can download the correct version here – http://cl.ly/Q3xo

Unfortunately the WordPress importer is temperamental at the best of times, and is usually limited by web hosts because of the resources it uses. Hopefully the above alt file might help.

– Ed

[mpr186]

Thanks, but still server error. Looks like (mt) doesn’t like its users to use their CPU.

Is there a way to split the file in 2 or 3 parts?

Cheers.

[Swift Ideas – Ed]

We have had issues with MT in the past unfortunately, and there is no way to split up the file. The image downloads are only available in the full export.

– Ed

[mpr186]

Is there an alternative way to import the full xml?
thx