Images get turned on mobile – Page 2 – swiftideas

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This topic has 17 replies, 4 voices, and was last updated 9 years by David Martin – Support.

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Posted in: Cardinal
July 3, 2015 at 8:48 am #191391

Kyle – SUPPORT
Moderator

Post count: 35880

There must be some conflict, please remove the images from the media library and upload them in the correct orientation

– Kyle

August 27, 2015 at 1:02 pm #208120

Kirsten
Member

Post count: 192

Back then reuploading was the only fix.

I have got the same problem again on a different install. On iPhone and iPad images turn when they are corrected with the editing options in the library. On this website are a lot of editors who can upload there own galleries so it would be very unfortunate if a lot of those images are up side down on mobile devices.

It’s not a plugin conflict, but maybe something with safari?

Can you guys test this out?

Best,
Kirsten

August 28, 2015 at 10:17 am #208367

David Martin – Support
Moderator

Post count: 20834

Hi Kirsten,

Are the uploaded images by chance taken on a mobile device?

Have you tried this plugin? https://wordpress.org/plugins/image-rotation-fixer/.

It’s not a theme specific issue, it seems to be a core WP problem.

Thanks,
David.
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Posted in: Cardinal

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